Professional Overview

Selin Altan is a seasoned Operations Manager currently based in Izmir, Turkey, with a strong background in managing operational teams and driving business growth. Her key expertise areas include operations management, team leadership, and quality assurance, with a focus on the customer service and outsourcing industries.

Experience Summary

Current Role

Selin Altan is currently serving as an Operations Manager at Concentrix, a position she has held since March 2022. However, it appears there might be an overlap in her tenure as she is also listed as an Operations Manager at Webhelp starting from the same date. Her current role involves overseeing daily operations, leading teams, and ensuring high-quality service delivery. Unfortunately, specific achievements and industry impact details are not provided.

Career Progression

Selin Altan's career progression showcases a steady growth trajectory. Notable previous roles include serving as a Senior Team Manager, Teamleiter, and Kalite Uzmanı (Quality Specialist) at Webhelp. These positions, held from 2021 to 2022 and 2020 to 2021, respectively, demonstrate her ability to ascend through leadership roles. Key achievements and contributions during these tenures are not specified but imply a deepening of her operational and leadership skills.

Academic Background

Selin Altan's highest level of education includes a degree in International Relations and Affairs from Anadolu University and a Lisans Derecesi in German Language Teacher Education from Dokuz Eylül Üniversitesi. While the completion dates for these degrees are not fully specified, they indicate her educational foundation in international relations, language, and potentially, education.

Areas of Expertise

Given her career path and roles, Selin Altan's areas of expertise likely include:

• Industry-specific skills in customer service, outsourcing, and operations management

• Technical competencies in quality assurance, team management, and operational oversight

• Leadership and management capabilities, with experience in leading teams and driving operational efficiency

However, specific technical skills or certifications are not detailed.

Professional Impact

Without specific projects, initiatives, or measurable achievements provided, it's challenging to quantify Selin Altan's professional impact. However, her career progression and the roles she has held suggest contributions to operational efficiency, team leadership, and service quality in her industry.

Conclusion

Selin Altan's professional trajectory underscores her growth as an operations and leadership professional. Currently focused on her role as an Operations Manager, she brings value through her experience in team management, quality assurance, and operational oversight. While specific achievements and impacts are not detailed, her career path indicates a strong foundation for continued growth and contribution in the operations management and customer service sectors.