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Serena Haddad

Serena Haddad - Versatile Account Executive with a Proven Track Record of Success



Professional Overview



Serena Haddad is a results-driven Account Executive with extensive experience in driving sales growth, building strong client relationships, and delivering exceptional customer service. With a diverse background spanning various industries, she excels at understanding client needs, developing tailored solutions, and achieving measurable outcomes.

Experience Summary



Current Role



As an Account Executive at Rising Team, Serena is responsible for managing and expanding the company's client portfolio. She leverages her exceptional communication skills, deep industry knowledge, and strategic problem-solving abilities to identify and capitalize on new business opportunities. Serena's focus on delivering exceptional service and driving client satisfaction has earned her a reputation as a trusted advisor and valued partner.

Career Progression



Prior to her current role, Serena held various positions that have honed her expertise and strengthened her versatility. As an Account Executive at Accord, she consistently exceeded sales targets and maintained a high level of client retention through proactive account management. At Litmus, she played a pivotal role in the company's business development efforts, contributing to the expansion of its client base. Serena's global experience includes her tenure as a Global Account Executive at AOMS Technologies, where she successfully navigated complex international markets and fostered long-term partnerships.

Academic Background



Serena holds a Bachelor of Business Administration from the University of Toronto, where she specialized in Marketing and Finance. Her academic achievements, combined with her real-world experience, have equipped her with a unique blend of theoretical knowledge and practical skills.

Areas of Expertise



  • Account management and client relationship building

  • Consultative sales approach and solution-oriented mindset

  • Strategic planning and data-driven decision making

  • Cross-functional collaboration and project management

  • Adaptability and flexibility in dynamic environments


Professional Impact



Throughout her career, Serena has consistently demonstrated her ability to drive tangible results for her clients. Notable achievements include:

  • Exceeded annual sales targets by 15% at Accord, leading to a promotion and expanded responsibilities

  • Played a key role in securing a strategic partnership that resulted in a 20% increase in revenue for Litmus

  • Developed and implemented a customer retention program that reduced churn by 12% at AOMS Technologies


Conclusion



Serena Haddad's diverse experience, strong industry knowledge, and unwavering commitment to client success make her a valuable asset to any organization. She is poised to continue her professional trajectory, leveraging her expertise to deliver innovative solutions and drive sustainable growth for Rising Team and its clients.