Serge Zwikker

Vice President, IT Infrastructure, Service & Operations

Professional Overview
Serge Zwikker is an experienced IT infrastructure and operations leader with a proven track record of driving digital transformation and optimizing technology solutions to support business growth. As the Vice President of IT Infrastructure, Service & Operations at BioCryst Pharmaceuticals, Inc., he oversees the strategic planning, implementation, and management of the company's mission-critical IT systems and services.

Experience Summary

Current Role
As the Vice President of IT Infrastructure, Service & Operations at BioCryst Pharmaceuticals, Inc., Serge is responsible for leading the company's IT infrastructure, service, and operations teams. He oversees the design, deployment, and maintenance of the organization's computing, networking, and storage systems, ensuring optimal performance, reliability, and security. Serge also plays a key role in aligning IT initiatives with BioCryst's overall business objectives, enabling the company to leverage technology to drive innovation and improve operational efficiency.

Career Progression
Prior to his current role, Serge served as the Executive Director of IT Infrastructure and Operations at BioCryst Pharmaceuticals, where he was instrumental in modernizing the company's IT infrastructure and implementing robust processes to enhance service delivery. Before joining BioCryst, he held various leadership positions at RedHill Biopharma Ltd., including Vice President and Executive Director of Information Technology, where he spearheaded the implementation of cloud-based solutions and streamlined IT operations.

Serge's career also includes stints at PeopleFluent, JAGGAER, and Salix Pharmaceuticals, where he honed his expertise in IT operations, network management, and production support. His diverse background also includes a brief stint as a professional basketball player with the Houston Rockets, showcasing his adaptability and versatility.

Academic Background
Serge holds a degree in Computer Science, which has provided him with a strong foundation in technology and a deep understanding of the IT landscape.

Areas of Expertise

• IT infrastructure and operations management

• Cloud computing and virtualization

• Cybersecurity and risk management

• Process optimization and service delivery improvement

• Strategic technology planning and implementation

• Cross-functional collaboration and stakeholder management

Professional Impact
Throughout his career, Serge has demonstrated a keen ability to drive digital transformation and optimize IT operations to support business growth. At BioCryst Pharmaceuticals, he has played a pivotal role in enhancing the company's IT infrastructure, improving service delivery, and aligning technology initiatives with the organization's strategic objectives. Serge's leadership and technical expertise have been instrumental in ensuring the smooth and secure operation of the company's critical systems, contributing to its overall success and competitive position in the biopharmaceutical industry.

Conclusion
Serge Zwikker is a seasoned IT infrastructure and operations executive with a diverse background and a proven track record of driving innovation and operational excellence. In his current role as the Vice President of IT Infrastructure, Service & Operations at BioCryst Pharmaceuticals, Inc., he continues to leverage his extensive experience and expertise to enable the company's digital transformation and support its growth aspirations.