Professional Overview

Sergey Bilkunov is a seasoned Business Analyst with a strong background in information technology and a current focus on driving business growth through analytical insights. His key expertise areas include business analysis, software engineering, and service desk management, with an industry focus on IT services.

Experience Summary

Current Role

Sergey Bilkunov currently serves as a Business Analyst at EPAM Systems, a position he has held since August 2022. In this role, he leverages his analytical skills to drive business decisions and improve operational efficiency. While specific achievements in this current role are not detailed, his progression to this position indicates a high level of competence in business analysis and a deep understanding of the IT services industry.

Career Progression

Prior to his current role, Sergey held the position of Associate Business System Analyst at EPAM Systems from October 2021 to August 2022. Earlier in his career, he worked as a Software Engineer and a Service Desk Specialist at GDC (Fujitsu preferred supplier of Services), demonstrating a career trajectory that moves from technical roles to more analytical and business-focused positions. This progression highlights his adaptability, ability to learn, and career growth towards more strategic roles.

Academic Background

Sergey Bilkunov holds a secondary special education in information security of automated systems from Kazan College of Information Technologies and Communications. This educational background provides a foundation in information security and technologies, which has been pivotal in his career in the IT sector.

Areas of Expertise

His areas of expertise include business analysis, software engineering, and service desk management, with a strong foundation in information security. While specific technical competencies and leadership experiences are not detailed, his career progression suggests capabilities in IT project management, team collaboration, and client service.

Professional Impact

Although specific notable projects, initiatives, or quantifiable achievements are not provided, Sergey's experience in both technical and analytical roles suggests a significant contribution to the efficiency and growth of the organizations he has worked with.

Conclusion

Sergey Bilkunov's professional trajectory demonstrates a focused progression towards higher-level analytical and strategic roles within the IT services industry. Currently, as a Business Analyst at EPAM Systems, he is positioned to leverage his blend of technical knowledge and business acumen to drive impactful decisions. His value proposition lies in his ability to bridge technical capabilities with business needs, offering a unique perspective that can enhance operational effectiveness and business growth.