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Serpil Cakmak

Serpil Cakmak


Office Administrative Assistant
Istanbul, Turkey

Professional Overview


Serpil Cakmak is a skilled Office Administrative Assistant with a strong background in providing comprehensive administrative support to optimize office operations. She leverages her exceptional organizational abilities, attention to detail, and collaborative approach to ensure the smooth running of day-to-day office activities.

Experience Summary


Current Role


Ofis İdari İşler Asistanı, Kolektif House (2021-04-01 to Present)
  • Manages a wide range of administrative responsibilities, including calendar management, travel coordination, document organization, and project support.

  • Serves as the primary point of contact for internal and external stakeholders, handling inquiries and ensuring timely and effective communication.

  • Supports the leadership team by compiling reports, preparing presentations, and assisting with various administrative tasks.

  • Demonstrates a proactive and solution-oriented mindset, continuously identifying areas for process improvement to enhance overall office efficiency.


Academic Background


  • Bachelor's Degree in Business Administration, Marmara University (2015-2019)


Areas of Expertise


  • Office Administration and Operations

  • Calendar Management and Scheduling

  • Document Preparation and Organization

  • Customer Service and Stakeholder Management

  • Data Entry and Record Keeping

  • Project Coordination and Support


Professional Impact


  • Implemented a new filing system that streamlined document management, resulting in a 20% reduction in time spent on information retrieval.

  • Organized and facilitated team meetings, ensuring effective communication and collaboration among cross-functional departments.

  • Recognized for exceptional customer service, consistently maintaining a 95% satisfaction rating from internal and external stakeholders.


Conclusion


Serpil Cakmak is a dedicated and accomplished Office Administrative Assistant with a proven track record of driving operational excellence and supporting the success of the organizations she serves. Her robust administrative expertise, strong organizational skills, and commitment to continuous improvement make her a valuable asset to any team.