Shahab Rizwan

Head of Ecommerce, Reid & Taylor Apparel

Professional Overview
Shahab Rizwan is an accomplished ecommerce and operations leader with over 15 years of experience driving growth and optimization for leading retail and fashion brands. As the Head of Ecommerce at Reid & Taylor Apparel, he is responsible for overseeing the company's online sales channels, digital marketing strategies, and end-to-end customer experience.

Experience Summary

Current Role
As the Head of Ecommerce at Reid & Taylor Apparel, Shahab is tasked with spearheading the company's digital transformation and ecommerce expansion. He oversees the development and implementation of the brand's omnichannel sales strategies, leveraging data-driven insights to enhance customer engagement and drive sustainable revenue growth. Under his leadership, the ecommerce business has achieved double-digit year-over-year growth, solidifying Reid & Taylor's position as a leading player in the Indian fashion retail landscape.

Career Progression
Shahab's career trajectory showcases his versatility and expertise in the retail and ecommerce domains. Prior to his current role, he served as the Chief Operations Officer at AlphaBake and Spyne, where he successfully implemented operational efficiencies and streamlined logistics to support rapid business expansion. His previous experience also includes senior leadership positions at Karvy Next, Urban Studios, and FashionAndYou.com, where he made significant contributions to improving business performance, enhancing customer experience, and driving digital innovation.

Academic Background
Shahab holds a Bachelor's degree in Business Administration from the University of Mumbai, where he graduated with distinction. He has also completed executive education programs in Digital Transformation and Ecommerce Strategy from premier institutions, further enhancing his industry-specific knowledge and strategic acumen.

Areas of Expertise

• Ecommerce and digital strategy development

• Customer experience optimization

• Omnichannel sales and marketing

• Supply chain and logistics management

• Data-driven decision making

• Cross-functional team leadership

• Business process reengineering

Professional Impact
Throughout his career, Shahab has demonstrated a track record of driving transformative change and delivering measurable results. At FashionAndYou.com, he spearheaded the implementation of a robust ecommerce platform, which led to a 25% increase in online sales and a 30% improvement in customer satisfaction scores. As the Chief Operations Officer at Spyne, he streamlined the company's logistics operations, resulting in a 20% reduction in delivery times and a 15% increase in operational efficiency.

Conclusion
Shahab Rizwan's extensive experience, strategic vision, and proven ability to drive operational excellence make him a valuable asset to Reid & Taylor Apparel. In his role as Head of Ecommerce, he is poised to further elevate the brand's digital presence, enhance customer loyalty, and propel the company's growth in the rapidly evolving retail landscape.