Shailesh Utekar
Associate Director Pre-sales
Shailesh Utekar is an accomplished technology professional with over 18 years of experience in the IT industry. He currently serves as the Associate Director of Pre-sales at Yellow Messenger, where he leverages his deep technical expertise and strategic problem-solving abilities to drive innovative solutions and deliver exceptional value to clients.
Professional Overview
Shailesh is a versatile and results-driven leader with a strong background in pre-sales, solutions architecture, and client engagement. He has honed his skills across diverse industries, including financial services, telecommunications, and customer experience management, enabling him to provide tailored, data-driven solutions that address the unique challenges faced by his clients.
Experience Summary
Current Role
As the Associate Director of Pre-sales at Yellow Messenger, Shailesh is responsible for leading a team of pre-sales professionals and collaborating closely with cross-functional stakeholders to ensure seamless project delivery. He excels at understanding client requirements, developing comprehensive solution proposals, and securing new business opportunities through his exceptional communication and presentation skills.
Career Progression
Prior to his current role, Shailesh held various leadership positions, including Solutions Architect at AssureEdge Global Services Pvt Ltd, General Manager at SmartConnect Technologies, and Assistant General Manager at Serco. He also gained valuable experience as the AVP of Voice Network and Call Centre at HSBC InvestDirect (India) Limited and as an Assistant Manager at Spanco Telesystems.
Throughout his career, Shailesh has demonstrated a strong aptitude for problem-solving, innovation, and driving operational efficiency. He has played a pivotal role in implementing cutting-edge technologies, optimizing business processes, and enhancing customer experiences for his clients.
Academic Background
Shailesh holds a Master of Business Administration (MBA) in Information Technology from Mumbai University, where he developed a deep understanding of the dynamic interplay between technology and business strategy.
Areas of Expertise
- Pre-sales strategy and solution development
- Technical consulting and client engagement
- Business process optimization and automation
- Workforce management and contact center operations
- Telecommunications and customer experience management
Professional Impact
Shailesh's contributions have been recognized by his industry peers and clients. He has successfully led numerous high-profile projects, driving measurable improvements in operational efficiency, customer satisfaction, and revenue growth for his clients. His ability to translate complex technical concepts into practical, business-focused solutions has earned him a reputation as a trusted advisor and thought leader in the industry.
Conclusion
With his extensive experience, technical expertise, and strategic mindset, Shailesh Utekar is poised to continue making a significant impact in the technology industry. As the Associate Director of Pre-sales at Yellow Messenger, he is committed to leveraging his skills and knowledge to help organizations achieve their digital transformation goals and enhance their competitive edge.
