Professional Overview

Shaily Baskaran is an accomplished Information Technology Operations Analyst with a strong background in software development and IT operations. Currently based in Bengaluru, KA, India, Shaily excels in roles that require technical expertise, problem-solving skills, and collaborative team management. Her key expertise areas include software application development, IT operations, and project management, with a focus on the IT industry.

Experience Summary

Current Role

As an Information Technology Operations Analyst at Accenture in India, Shaily has been instrumental in ensuring seamless IT operations since October 2023. Her key responsibilities include analyzing and resolving technical issues, collaborating with cross-functional teams, and implementing process improvements. Although specific achievements are not available, her current role demonstrates her capability to work in a fast-paced environment and contribute to IT operational efficiency.

Career Progression

Prior to her current role, Shaily worked as a Software Application Developer at Accenture from November 2021 to October 2024. This experience likely honed her technical skills in software development and enhanced her understanding of IT operations. Her career trajectory shows a growth path from software development to IT operations analysis, indicating her versatility and ability to adapt to different roles within the IT sector.

Academic Background

Shaily holds a Bachelor of Computer Application (BCA) in Computer Science from Kristu Jayanti College Autonomous, which she completed from 2018 to 2021. This educational background provides her with a solid foundation in computer science and software development principles.

Areas of Expertise

Although specific details are not available, Shaily's experience in software development and IT operations suggests she possesses industry-specific skills in IT service management, technical competencies in programming and software development, and leadership capabilities in team collaboration and project coordination.

Professional Impact

While specific projects or initiatives are not detailed, Shaily's contributions to Accenture through her roles in software development and IT operations analysis are expected to have positively impacted the company's operational efficiency and service delivery.

Conclusion

Shaily Baskaran is on a professional trajectory that showcases her growth from a software developer to an IT operations analyst. Currently focused on ensuring efficient IT operations, her value proposition lies in her technical expertise, collaborative approach, and ability to adapt to different roles within the IT industry. As she continues to evolve in her career, her unique blend of software development and IT operations experience positions her for roles that require a deep understanding of technical systems and operational management.