Professional Overview
Shanise Flowers is a skilled Financial Counselor with extensive experience in the healthcare industry. She leverages her expertise in financial management and client support to assist patients and their families navigate complex medical billing and insurance processes. Shanise's deep understanding of the healthcare system allows her to provide compassionate and effective financial counseling services.
Experience Summary
Current Role
Shanise currently serves as a Financial Counselor at St. Luke's University Health Network, a leading healthcare provider in Bethlehem, Pennsylvania. In this role, she is responsible for guiding patients through the financial aspects of their care, including insurance coverage, payment plans, and financial assistance programs. Shanise's ability to empathize with clients and her knowledge of healthcare finance regulations have had a significant impact on improving patient satisfaction and reducing financial barriers to care.
Career Progression
Prior to her current position, Shanise gained valuable hands-on experience in the healthcare field as a Medical Assistant at St. Luke's University Health Network and a Certified Nursing Assistant at Good Shepherd Rehabilitation. These roles provided her with a comprehensive understanding of the healthcare system and the unique challenges faced by patients, which she now leverages to provide exceptional financial counseling services.
Academic Background
Shanise holds a Bachelor's degree in Business Administration from Lehigh University, where she developed a strong foundation in financial management and customer service. Her academic achievements and diverse healthcare experience have positioned her as a valuable asset to the St. Luke's University Health Network team.
Areas of Expertise
- Healthcare financial counseling
- Patient advocacy and support
- Medical billing and insurance navigation
- Financial assistance program management
- Effective client communication and customer service
Professional Impact
During her tenure at St. Luke's University Health Network, Shanise has consistently demonstrated her ability to positively impact the lives of her clients. She has been recognized for her role in reducing patient financial stress, improving insurance coverage, and connecting families with appropriate financial assistance programs. Shanise's commitment to providing exceptional care has earned her the trust and appreciation of both her colleagues and the patients she serves.
Conclusion
With her extensive healthcare experience, financial expertise, and exceptional client-focused approach, Shanise Flowers is a valuable asset to the St. Luke's University Health Network team. Her dedication to improving patient financial well-being and reducing barriers to care make her a highly sought-after financial counselor in the industry.
