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Shannon Mckenzie

Professional Summary



Professional Overview


Shannon McKenzie is the Co-Founder and Chief Operating Officer of Idea Learning Group, a leading educational technology company based in Portland, Oregon. With over 20 years of experience in workforce development, operations management, and technical writing, Shannon brings a diverse skill set and deep industry expertise to her role.

Experience Summary



Current Role


As Co-Founder and Chief Operating Officer of Idea Learning Group, Shannon is responsible for overseeing the company's day-to-day operations, leading strategic planning, and driving continuous process improvements. Under her leadership, the company has experienced significant growth, expanding its client base and diversifying its product offerings to better serve the evolving needs of the education and training sectors.

Career Progression


Prior to co-founding Idea Learning Group, Shannon held various roles in the workforce development and training industries. As the Workforce Development Coordinator at Oregon Health & Science University, she collaborated with stakeholders to design and implement effective training programs for the organization's employees. Earlier in her career, she served as the Senior Manager of Operations Training at Hollywood Entertainment, where she developed and implemented comprehensive training initiatives to support the company's nationwide retail operations.

Academic Background


Shannon holds a Bachelor of Arts degree in English with a focus on Technical Writing from the University of Oregon. Her academic background, combined with her extensive professional experience, has enabled her to become a skilled communicator and problem-solver, attributes that have been instrumental in her success as a business leader.

Areas of Expertise


  • Operational excellence and process optimization

  • Educational technology and digital learning solutions

  • Workforce development and employee training program design

  • Technical writing and content creation

  • Strategic planning and business development


Professional Impact


Under Shannon's leadership, Idea Learning Group has become a trusted partner to numerous educational institutions and corporate clients, delivering innovative technology-based learning solutions that have helped to improve learning outcomes and enhance workforce productivity. Her contributions to the field of educational technology have been recognized through industry awards and collaborations with leading industry organizations.

Conclusion


With her impressive track record of success, Shannon McKenzie continues to drive the growth and innovation of Idea Learning Group. As the company's Co-Founder and Chief Operating Officer, she remains dedicated to leveraging her expertise and strategic vision to deliver transformative learning experiences and empower organizations to achieve their educational and training objectives.