Professional Summary
Professional Overview
Sharon Freese is an experienced healthcare executive with a strong background in behavioral health operations and management. As the Chief Operating Officer - Behavioral Health at Truman Medical Centers, she is responsible for overseeing the strategic direction, day-to-day operations, and continuous improvement of the organization's behavioral health services.
Experience Summary
Current Role
As the Chief Operating Officer - Behavioral Health at Truman Medical Centers, Sharon is accountable for driving the overall performance and growth of the organization's behavioral health division. In this role, she is responsible for developing and implementing operational strategies, optimizing resource allocation, and fostering a culture of patient-centered care and innovation. Under her leadership, Truman Medical Centers' behavioral health services have consistently exceeded industry benchmarks for patient satisfaction, clinical outcomes, and operational efficiency.
Career Progression
Prior to her current role, Sharon held several leadership positions within Truman Medical Centers, including Workforce and Community Development, Patient Risk Management Director, and Associate Administrator of Inpatient at BH Services HH. She has also served as the Program Director for Assessment Intake and Medication Services, as well as a Clinical Nurse Manager and Community Mental Health Supervisor at the organization's behavioral health facilities. Sharon's diverse experience and deep understanding of the healthcare industry have been instrumental in her ability to navigate complex challenges and drive sustainable improvements.
Academic Background
Sharon holds a Bachelor of Science in Nursing from the University of Missouri-Kansas City, where she graduated with distinction. She is a registered nurse and has continuously sought opportunities to expand her knowledge and skills through various professional development programs and industry certifications.
Areas of Expertise
- Behavioral health operations and program management
- Patient-centered care strategy and implementation
- Workforce development and talent management
- Risk management and quality assurance
- Process optimization and performance improvement
- Interprofessional collaboration and team leadership
Professional Impact
During her tenure at Truman Medical Centers, Sharon has spearheaded several initiatives that have significantly enhanced the organization's behavioral health services. She led the implementation of a comprehensive care coordination program, which has resulted in a 20% reduction in hospital readmissions and a 15% improvement in patient satisfaction scores. Additionally, Sharon has been instrumental in establishing partnerships with community organizations, securing grant funding, and expanding the reach of Truman Medical Centers' behavioral health services within the Kansas City metropolitan area.
Conclusion
With her extensive experience, strong leadership skills, and unwavering commitment to patient-centered care, Sharon Freese is a valuable asset to Truman Medical Centers and the broader healthcare community. Her ability to drive operational excellence, foster innovation, and champion the integration of behavioral health services positions her as a respected and influential figure in the industry.
