Sharon R.
Financial Counselor/Pre-Services Admissions
Longwood, Florida, United States
Professional Overview
Sharon R. is an accomplished financial counselor and admissions professional with extensive expertise in the healthcare industry. In her current role, she leverages her strong financial acumen and customer service skills to guide patients through the pre-admission and billing processes, ensuring a seamless healthcare experience.
Experience Summary
Current Role
As a Financial Counselor/Pre-Services Admissions at Roper St Francis Healthcare, Sharon is responsible for providing financial counseling and support to patients and their families. She works closely with the admissions team to collect accurate insurance and financial information, develop payment plans, and connect patients with applicable financial assistance programs. Through her exceptional communication and problem-solving abilities, Sharon has consistently helped patients navigate the complex healthcare system, resulting in increased patient satisfaction and timely bill resolution.
Career Progression
Prior to her current role, Sharon held positions in the social services and healthcare sectors, demonstrating a diverse professional background. As an ESS (Economic Self-Sufficiency) Specialist at the Florida Department of Children and Families, she assisted clients in accessing government benefits and resources. Earlier in her career, she served as a Patient Advocate at MDVIP, where she advocated for patients, coordinated care, and helped resolve billing issues.
Academic Background
Sharon holds a Bachelor's degree in Business Administration from the University of Central Florida, with a concentration in Finance. Her academic achievements and specialized coursework have equipped her with a strong foundation in financial management, budgeting, and customer service principles.
Areas of Expertise
- Healthcare financial counseling and admissions
- Insurance verification and billing support
- Patient advocacy and problem-solving
- Effective communication and client relations
- Budgeting, financial planning, and resource allocation
Professional Impact
Throughout her career, Sharon has consistently demonstrated her ability to positively impact the organizations she has served. In her current role, she has played a vital role in improving the financial literacy of patients, reducing outstanding balances, and enhancing the overall patient experience. Her dedication and commitment to providing exceptional customer service have earned her the respect of her colleagues and the appreciation of the patients she serves.
Conclusion
With her comprehensive experience in the healthcare and social services industries, Sharon R. is a valuable asset to Roper St Francis Healthcare. Her technical expertise, customer-centric approach, and proven track record of success position her as a trusted financial counselor and admissions professional. Sharon is committed to continuing her professional growth and making a meaningful impact on the lives of the patients and families she serves.
