Sharronda Roberts

Financial Representative, Lead

Professional Overview

Sharronda Roberts is a seasoned financial services professional with over 15 years of experience in the healthcare industry. As a Financial Representative, Lead at St. Vincent's HealthCare, she oversees a team of financial representatives, ensuring efficient billing and revenue management processes within the organization.

Experience Summary

Current Role

Sharronda has been a Financial Representative, Lead at St. Vincent's HealthCare since December 2009. In this role, she is responsible for managing a team of financial representatives, overseeing the accurate and timely processing of patient billing, and working closely with insurance providers to optimize revenue streams. Sharronda's strong leadership skills, attention to detail, and deep understanding of healthcare financial operations have been instrumental in driving process improvements and enhancing the overall financial performance of the organization.

Career Progression

Prior to her current role, Sharronda served as an Emergency Admitting Supervisor at Shands Jacksonville from 2005 to 2009, where she coordinated patient admissions and managed a team of admitting staff. Before transitioning to the healthcare industry, Sharronda gained valuable experience as a Hospital Corpsman in the United States Navy, where she served from 1994 to 2004.

Academic Background

Sharronda holds a degree in Business Administration, focusing on Finance, from the University of North Florida.

Areas of Expertise

• Healthcare financial operations

• Team management and leadership

• Revenue cycle management

• Process optimization and efficiency

• Customer service and patient experience

Professional Impact

Throughout her career, Sharronda has consistently demonstrated her ability to drive positive change within the organizations she has served. At St. Vincent's HealthCare, she has implemented innovative billing practices that have resulted in a 15% reduction in outstanding patient accounts and a 20% increase in timely insurance reimbursements. Her leadership and mentorship have also contributed to the professional development of her team, fostering a culture of continuous improvement and excellence.

Conclusion

Sharronda Roberts' extensive experience, strong leadership skills, and deep understanding of healthcare finance make her a valuable asset to St. Vincent's HealthCare. As she continues to excel in her role as a Financial Representative, Lead, Sharronda remains committed to driving financial performance, enhancing patient satisfaction, and contributing to the overall success of the organization.