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Shauntay W.

Professional Summary



Professional Overview


Shauntay W. is a seasoned Financial Counselor with a strong background in the healthcare industry. She brings a wealth of expertise in financial counseling, patient advocacy, and medical billing and coding, helping patients navigate the complexities of healthcare financing.

Experience Summary



Current Role


As a Financial Counselor at Baylor Scott & White Health, Shauntay is responsible for providing personalized financial guidance and support to patients. She works closely with them to identify and secure appropriate financial assistance programs, maximize insurance coverage, and develop manageable payment plans. Shauntay's exceptional customer service and attention to detail have earned her a reputation for delivering positive financial outcomes for her clients.

Career Progression


Shauntay's professional journey has spanned various roles within the healthcare and customer service sectors. Prior to her current position, she held roles as a Medical Support Assistant at Bayne Jones Army Comm Hospital, Front Office Coordinator at Byrd Regional Hospital and Austin Cancer Center, Enrollment Specialist at CVS Caremark Corporation, and Transaction Processor at ACS XEROX Company. Shauntay's diverse experience has equipped her with a well-rounded understanding of the healthcare industry and the unique financial challenges faced by patients.

Academic Background


Shauntay holds a strong academic foundation, with a focus on relevant coursework and certifications. Her educational background includes specialized training in medical billing and coding, as well as customer service and client relationship management.

Areas of Expertise


  • Financial counseling and patient advocacy

  • Medical billing and coding

  • Insurance claim processing and reimbursement

  • Client relationship management and customer service

  • Problem-solving and conflict resolution

  • Attention to detail and strong organizational skills


Professional Impact


Throughout her career, Shauntay has consistently demonstrated her ability to positively impact the financial well-being of her clients. She has a track record of successfully navigating complex healthcare financing processes, securing appropriate financial assistance, and developing customized payment plans that alleviate financial burdens for patients.

Conclusion


With her extensive experience, specialized expertise, and commitment to patient-centric service, Shauntay W. is a valuable asset to the Baylor Scott & White Health team. She continues to leverage her financial counseling skills and industry knowledge to make a meaningful difference in the lives of her clients, ensuring they receive the care they need while maintaining financial stability.