Shawn Birch
National Channel Manager
Professional Overview
Shawn Birch is an accomplished sales and technology leader with over 20 years of experience in the telecommunications and information technology industries. As the National Channel Manager at 911inform, he is responsible for developing and managing the company's nationwide partner network, driving channel sales, and delivering customized solutions to clients across diverse sectors.
Experience Summary
Current Role
As the National Channel Manager at 911inform, Shawn is leveraging his extensive industry expertise to spearhead the company's channel strategy and foster strong partnerships with a growing network of resellers, system integrators, and technology providers. He is responsible for identifying and onboarding new channel partners, aligning sales and marketing initiatives, and ensuring seamless delivery of 911inform's innovative emergency communication and response solutions.
Career Progression
Prior to his current role, Shawn held various leadership positions, including Chief Technologist at Strategic Technology, where he led the development and implementation of complex communication systems for enterprise clients. He also served as an Area Sales Manager for Tait Communications and Jotron Group, successfully growing their presence in the Southwest and Americas regions, respectively. Earlier in his career, Shawn worked as a National Account Executive at Cross and as a Consulting Systems Engineer at Avaya, where he honed his expertise in contact center and unified communication technologies.
Academic Background
Shawn holds a Bachelor of Science degree in Electrical Engineering from the University of Texas at Austin, where he graduated with honors.
Areas of Expertise
- Telecommunications and information technology sales
- Channel partner management and strategic alliances
- Emergency communication and response solutions
- Contact center and unified communication systems
- Strategic planning and business development
- Project management and client relationship management
Professional Impact
Throughout his career, Shawn has consistently demonstrated his ability to drive revenue growth, foster strong customer relationships, and deliver innovative technology solutions. His technical expertise, strategic mindset, and collaborative approach have enabled him to spearhead successful projects and initiatives that have had a meaningful impact on the organizations he has served.
Conclusion
With his extensive industry experience, proven track record of success, and a deep understanding of the evolving technology landscape, Shawn Birch is well-positioned to continue driving 911inform's channel strategy and delivering exceptional value to its growing partner network and client base.
