Sherenia Basden

Professional Overview

Sherenia Basden is a dedicated patient financial representative with expertise in healthcare administration and financial operations. In her current role at Baptist Health South Florida, she is responsible for providing comprehensive financial assistance to patients, ensuring efficient billing and payment processes, and contributing to the overall financial well-being of the organization.

Experience Summary

Current Role

As a patient financial representative at Baptist Health South Florida, Sherenia is instrumental in managing patient financial matters. Her key responsibilities include:

• Assisting patients with understanding their financial obligations and exploring payment options

• Processing insurance claims and coordinating with payers to ensure timely reimbursement

• Identifying and securing appropriate financial assistance programs for eligible patients

• Maintaining accurate financial records and data to support the organization's billing and reporting requirements

• Collaborating with cross-functional teams to enhance the patient financial experience

Career Progression

Prior to her current role, Sherenia gained valuable experience in the healthcare industry, having previously served as a patient account representative at a local medical center. In this role, she demonstrated a strong aptitude for customer service, problem-solving, and attention to detail, which has contributed to her success in her current position.

Academic Background

Sherenia holds a Bachelor's degree in Business Administration from the University of Florida, where she developed a solid foundation in finance, accounting, and healthcare management.

Areas of Expertise

• Patient financial counseling and education

• Insurance claim processing and reimbursement

• Financial assistance program administration

• Healthcare financial operations and billing

• Data analysis and reporting

• Strong customer service orientation

Professional Impact

During her tenure at Baptist Health South Florida, Sherenia has made significant contributions to the organization's financial performance. She has consistently exceeded her patient outreach and financial assistance targets, resulting in improved patient satisfaction and reduced write-offs. Sherenia's expertise and collaborative approach have been instrumental in streamlining the patient financial experience and enhancing the organization's overall financial health.

Conclusion

With her proven track record in healthcare financial administration and her unwavering commitment to providing exceptional patient care, Sherenia Basden is a valuable asset to Baptist Health South Florida. As she continues to excel in her current role, she is well-positioned to take on greater responsibilities and contribute to the ongoing success of the organization.