Sheridee Kinkade

Director of Customer Experience and Revenue Enablement

Professional Overview
Sheridee Kinkade is an accomplished customer experience and revenue enablement leader with a proven track record of driving growth and success in the building products industry. With extensive expertise in sales, customer relations, and strategic business development, she is currently serving as the Director of Customer Experience and Revenue Enablement at Fortress Building Products.

Experience Summary

Current Role
As the Director of Customer Experience and Revenue Enablement at Fortress Building Products, Sheridee is responsible for leading the company's customer-centric initiatives and enabling the sales team to achieve their revenue goals. She oversees the development and implementation of innovative customer experience strategies, ensuring exceptional service and support for Fortress' diverse client base. Sheridee's strategic leadership and data-driven decision-making have contributed to the company's continued expansion and industry recognition.

Career Progression
Prior to her current role, Sheridee held several leadership positions, including serving as the President of BBTheKing Creative, Inc., where she leveraged her entrepreneurial skills to build and grow a successful creative agency. She also gained valuable experience as a Regional Sales Director at AmeriPlan SA, where she demonstrated her ability to drive sales, build strong customer relationships, and lead high-performing teams. Sheridee's diverse background, which includes roles in human resources and administrative support, has given her a well-rounded perspective and a deep understanding of cross-functional business operations.

Academic Background
Sheridee holds a bachelor's degree in Business Administration from a respected university, where she graduated with honors. Her academic achievements and focus on continuous learning have equipped her with the knowledge and skills necessary to excel in her professional endeavors.

Areas of Expertise

• Customer experience strategy and implementation

• Revenue enablement and sales performance optimization

• Strategic business development and growth initiatives

• Talent management and team leadership

• Data-driven decision-making and analytics

Professional Impact
Throughout her career, Sheridee has demonstrated her ability to drive sustainable growth and innovation. As the Director of Customer Experience and Revenue Enablement at Fortress Building Products, she has spearheaded initiatives that have resulted in increased customer satisfaction, improved sales team productivity, and enhanced brand reputation within the industry. Sheridee's contributions have directly contributed to Fortress' ongoing success and expansion.

Conclusion
Sheridee Kinkade is a seasoned professional with a diverse background and a passion for delivering exceptional customer experiences and enabling sales success. Her strategic leadership, industry expertise, and data-driven approach have positioned her as a valuable asset in the building products industry. Sheridee's continuous pursuit of professional development and her commitment to driving positive change make her an invaluable member of the Fortress Building Products team.