Professional Role and Company Overview
Shibu Rajendran serves as the Executive Director of Proago, a Bangalore-based technology firm specializing in the implementation, consulting, training, and support of Zoho applications tailored for diverse business needs. Proago operates with a compact team of approximately 7 employees, with a core management structure comprising Shibu Rajendran as Executive Director, Joshua Harber as Principal, and a dedicated Head of HR.
Proago targets the Small, Medium, and Large Enterprise segments in India, focusing predominantly on CRM, ERP, and integrated business suites. The company is recognized as a leading Zoho Partner in Bangalore and India, providing expertise in deploying cloud-based business automation tools across various domains.
Key Areas of Business and Capabilities
Under Shibu Rajendran's leadership, Proago has developed notable competencies and service offerings including:
- Zoho CRM Implementation: Enhancing sales and marketing automation with mobile access across smartphones and tablets.
- Zoho Books: Cloud-based accounting solutions supporting contact management, invoicing, expense tracking, inventory management, GST compliance, and analytical reporting.
- Zoho Inventory: Custom-built inventory management software tailored for Indian businesses handling orders, warehouse operations, and GST billing.
- Zoho Analytics: Centralized dashboard for integrated reporting and data storytelling across business applications.
- Gallabox Integration: Implementation of WhatsApp business tools (shared inbox, no-code chatbot, broadcast messaging) integrated with Zoho CRM and other ERP platforms, which reportedly boosts productivity by 30%.
Additional Zoho applications implemented under Proago’s services include Zoho Payroll, Zoho People, Zoho Sprints, Zoho Campaigns, Zoho Recruit, Zoho Commerce, and Zoho Meeting, illustrating a comprehensive full-stack deployment approach towards enterprise automation.
Customer and Market Positioning
Proago emphasizes customized business automation solutions, acknowledging varied client requirements across industries. Their service delivery model includes consulting, system implementation, Go-Live assistance, user training, and ongoing premium support, with a strategic focus on customer satisfaction and relationship longevity.
The company’s contact channels include a primary phone line (+91 9513323800) and email addresses for sales (sales@proago.in) and general inquiries (info@proago.in). The official website, www.proago.in, provides extensive product and service information reinforcing their position as a trusted Zoho partner.
Geographical and Contact Information
- Location: Bangalore, India
- Phone: +91 9513323800
- Corporate Website: [www.proago.in](https://www.proago.in)
- LinkedIn Profile: [Shibu Rajendran](https://www.linkedin.com/in/shiburajendran/)
Professional Background and Experience
Prior to his current role, Shibu Rajendran gained engineering experience as a Mechanical Engineering Intern with Indian Railways, indicating a technical foundation complementing his strategic leadership in technology consulting and enterprise solutions delivery.
This profile establishes Shibu Rajendran as the pivotal executive stewarding Proago’s niche in Zoho applications ecosystem, supporting business process automation for a broad spectrum of Indian enterprises through tailored, scalable cloud solutions.
