Professional Overview
Shienna Magcale is an experienced infrastructure professional currently serving as an Infrastructure Analyst 2 at Citi, located in NCR, Philippines. With a strong background in software engineering and testing, Shienna's key expertise areas include infrastructure analysis, software development, and technical support, with a primary industry focus on finance.
Experience Summary
Current Role
As an Infrastructure Analyst 2 at Citi, Shienna's current position involves analyzing and optimizing infrastructure systems to ensure high performance and reliability. Key responsibilities include troubleshooting complex technical issues, collaborating with cross-functional teams, and implementing process improvements. While specific achievements are not detailed, Shienna's long tenure in this role suggests a high level of expertise and commitment to infrastructure analysis and optimization.
Career Progression
Shienna's career progression indicates steady growth from software engineering and testing roles to infrastructure analysis. Notable previous roles include Software Tester and Remote Desktop Support at Accenture, and Software Engineer at Citi. These positions have contributed to Shienna's technical competencies and understanding of industry operations.
Academic Background
Shienna holds a Bachelor of Science in Computer Science from STI College, completed from 2005 to 2009. This educational background provides a solid foundation in computer science principles, programming, and software development.
Areas of Expertise
Shienna's areas of expertise include:
- Industry-specific skills: Finance sector operations and technologies
- Technical competencies: Infrastructure analysis, software development, and technical support
- Leadership and management capabilities: Though not explicitly stated, Shienna's progression to an Infrastructure Analyst 2 role implies some level of leadership or project management experience
Professional Impact
While specific projects or initiatives are not detailed, Shienna's long-standing role at Citi and previous positions at Accenture indicate significant contributions to the financial and technology sectors. Measurable achievements are not provided, but the longevity and progression of Shienna's career suggest a positive impact on the industry.
Conclusion
In conclusion, Shienna Magcale's professional trajectory reflects a dedicated and skilled infrastructure analyst with a background in software engineering and testing. Currently focused on infrastructure optimization at Citi, Shienna's value proposition lies in the ability to analyze and improve complex technical systems, ensuring high performance and reliability in the finance sector.
