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Shihab Muhammed

Shihab Muhammed - Founder & CEO



Professional Overview



Shihab Muhammed is a seasoned technology entrepreneur and product visionary with a proven track record of building successful SaaS businesses. As the Founder and CEO of SurveySparrow, he is driving the company's mission to revolutionize the survey and feedback industry with innovative, user-centric solutions. Muhammed's expertise spans product management, business strategy, and scaling high-growth startups.

Experience Summary



Current Role


As the Founder and CEO of SurveySparrow, Muhammed oversees all aspects of the company's operations, including product development, growth strategy, and customer success. Under his leadership, SurveySparrow has emerged as a leading player in the survey and feedback management space, serving a diverse global client base across various industries. Muhammed's strategic vision and product innovation have been instrumental in driving the company's rapid expansion and establishing it as a trusted partner for organizations seeking to enhance their customer and employee engagement.

Career Progression


Prior to founding SurveySparrow, Muhammed held key roles at Freshdesk (now Freshworks), where he served as the Co-Founder and Business Unit Head for Freshservice, as well as the Director of Product Management. In these positions, he played a pivotal role in shaping the product roadmap, driving cross-functional collaboration, and contributing to the company's overall growth and market success. Earlier in his career, Muhammed worked as a System Analyst at ZANEC Technologies and as an MTS at Zoho Corporation, gaining valuable experience in software development and product management.

Academic Background


Muhammed holds a degree in Computer Science, demonstrating his strong technical foundation and commitment to continuous learning and innovation.

Areas of Expertise


  • SaaS product development and management

  • Customer-centric product design and user experience

  • Startup scaling and growth strategies

  • Cross-functional leadership and team management

  • Data-driven decision making and performance optimization


Professional Impact


Under Muhammed's leadership, SurveySparrow has emerged as a trusted brand in the survey and feedback management industry, with a rapidly growing customer base and a reputation for delivering innovative and user-friendly solutions. The company's success has been recognized through various industry awards and accolades, showcasing Muhammed's ability to translate his product vision into tangible business outcomes.

Conclusion


Shihab Muhammed's entrepreneurial spirit, product expertise, and strategic vision have positioned him as a driving force in the SaaS industry. As the Founder and CEO of SurveySparrow, he continues to push the boundaries of what's possible in the survey and feedback management space, empowering organizations to make data-driven decisions and enhance their customer and employee engagement.