Professional Overview

Shilpa Koshy is a seasoned professional currently serving as Operations Lead (SAP and Microsoft) at EY, leveraging her expertise in operations management and technology to drive business growth. Her key expertise areas include operations management, human resources, and public relations, with a focus on the technology and services industries.

Experience Summary

Current Role

As Operations Lead at EY, Shilpa is responsible for overseeing daily operations, managing teams, and implementing process improvements. Her key responsibilities include strategic planning, team management, and stakeholder engagement. Notably, she has successfully led cross-functional teams and implemented operational efficiencies, resulting in enhanced productivity and customer satisfaction.

Career Progression

Shilpa's career progression is marked by notable roles, including Founder and Entrepreneur at Bake N Flake, Human Resources Specialist at Kanyamannil Enterprises, and Guest Lecturer at Mar Ivanios College. These roles have contributed to her growth as a professional, with key achievements including the successful establishment of a bakery business, implementation of HR processes, and development of educational programs.

Academic Background

Shilpa holds a Master's degree in Mass Communication/Media Studies from Womens Christian College, Madras University, and a Bachelor of Arts in Communicative English and Literature in Communication from St. Teresa's College. Her academic background has provided a strong foundation in communication, media, and literature, with notable specializations in mass communication and public relations.

Areas of Expertise

Shilpa's areas of expertise include operations management, human resources, public relations, and team management. She possesses technical competencies in SAP and Microsoft technologies, with leadership and management capabilities that enable her to drive business growth and lead high-performing teams.

Professional Impact

Shilpa has made notable contributions to her industry through her work at EY, Kanyamannil Enterprises, and Mar Ivanios College. Her measurable achievements include the successful implementation of operational efficiencies, development of educational programs, and establishment of a bakery business. Her industry contributions have been recognized through her roles as Operations Lead, Human Resources Specialist, and Guest Lecturer.

Conclusion

Shilpa Koshy's professional trajectory is marked by growth, leadership, and a commitment to excellence. Currently focused on operations management and technology, she brings significant value to her organization through her expertise, leadership capabilities, and passion for driving business growth. With a strong academic background, notable career progression, and areas of expertise, Shilpa is a seasoned professional poised for continued success in her field.