Professional Overview

Shirl Kuo is a seasoned Business Operations Manager with a strong background in the technology industry, currently serving as Business Operations Manager - CX APJC Ops for CXTO Lead and SPO Lead at Cisco in Singapore. Her key expertise areas include business operations management, strategy development, and team leadership, with a focus on the Asia Pacific, Japan, and China (APJC) region.

Experience Summary

Current Role

Shirl Kuo is currently the Business Operations Manager - CX APJC Ops for CXTO Lead and SPO Lead at Cisco, a position she has held since May 2023. In this role, she oversees business operations, develops strategic plans, and leads cross-functional teams to drive business growth and improvement in the APJC region.

Career Progression

Prior to her current role, Shirl held various business operations management positions at Cisco, including Business Operations Manager - CX APJC Ops for Technology and Transformation Group (TTG), Business Operations Manager - CX APJC Ops for Architecture, and Business Operations Manager - CX APJC Ops for ANZ ENT and GSP. She has also worked as a Business Analyst and Projects Administrator, Customer and Partner Experience (CPE) Advisor, and Customer and Partner Experience (CPE) Specialist. Earlier in her career, she worked as a Sales Executive, Sales Administration Manager, and Administrator at various companies.

Areas of Expertise

Shirl Kuo possesses industry-specific skills in business operations management, strategy development, and team leadership. Her technical competencies include expertise in CX APJC Ops, TTG, and ASEAN ENT. She also has strong leadership and management capabilities, with experience in leading cross-functional teams and driving business growth.

Professional Impact

Although specific project details are not available, Shirl Kuo's experience and roles suggest significant contributions to Cisco's business operations and growth in the APJC region. Her leadership and management capabilities have likely driven notable achievements and initiatives, although specific details are not provided.

Conclusion

Shirl Kuo is a seasoned business operations manager with a strong track record of driving business growth and improvement in the technology industry. Her current focus is on leading business operations and strategic development in the APJC region. With her expertise in business operations management, strategy development, and team leadership, she is well-positioned to continue delivering value to her organization and driving success in her field.