Professional Overview
Shiva Pillay is a seasoned Operations Manager with a strong background in managing operations, process development, and team leadership. Currently based in Hyderabad, India, Shiva has developed key expertise in areas such as process management, operational excellence, and team management, with a focus on the IT and finance industries.
Experience Summary
Current Role
As the Operations Manager at Genpact since April 2021, Shiva is responsible for overseeing daily operations, driving process improvements, and leading cross-functional teams to achieve operational excellence. With a strong focus on delivering high-quality results, Shiva has made significant contributions to the organization, including improving operational efficiency and driving business growth.
Career Progression
Shiva's career progression is marked by notable previous roles, including Assistant Manager at Genpact, Analyst at Accenture, Process Coordinator at Diebold Systems Pvt Ltd, Process Developer at Genpact, and Process Associate at Genpact. Throughout these roles, Shiva has consistently demonstrated career trajectory and growth, with key achievements and contributions in process management, team leadership, and operational excellence.
Academic Background
Shiva holds a Bachelor of Commerce (B.Com.) in Accounting and Finance from Siddhartha Degree College, Osmania University, Hyderabad. This academic foundation has provided a strong base for Shiva's professional career, with relevant specializations in accounting and finance.
Areas of Expertise
Shiva's areas of expertise include:
Industry-specific skills: process management, operational excellence, and team management in the IT and finance industries
Technical competencies: process development, operational improvement, and team leadership
* Leadership and management capabilities: cross-functional team leadership, operational management, and strategic planning
Professional Impact
Throughout Shiva's career, notable projects and initiatives have included driving process improvements, leading cross-functional teams, and achieving operational excellence. With a strong focus on delivering high-quality results, Shiva has made significant contributions to the organization, including improving operational efficiency and driving business growth.
Conclusion
In conclusion, Shiva Pillay is a seasoned Operations Manager with a strong background in managing operations, process development, and team leadership. With a current focus on driving operational excellence and delivering high-quality results, Shiva's value proposition lies in his ability to lead cross-functional teams, drive process improvements, and achieve operational excellence in the IT and finance industries.
