Shivani Chaudhary

Strategic Account Manager

Professional Overview
Shivani Chaudhary is a seasoned Strategic Account Manager with extensive experience in the food and restaurant technology industry. She combines a strong background in key account management, business development, and program management to drive strategic partnerships and deliver exceptional results for her clients.

Experience Summary

Current Role
As the Strategic Account Manager at Just Eat Takeaway.com, Shivani is responsible for managing and growing the company's most valuable client relationships. She leverages her deep industry expertise to provide tailored solutions, optimize operational efficiencies, and enhance customer satisfaction. Shivani's strategic approach and data-driven decision-making have enabled her to consistently exceed client expectations and contribute to the overall success of the organization.

Career Progression
Prior to her current role, Shivani served as the Zonal Business Head (Delhi NCR) at Zomato, where she led a team of sales and account managers to drive revenue growth and expand the company's market share in the region. She also held the position of Key Accounts Manager at Zomato, where she successfully managed and nurtured the company's most important client relationships.

Earlier in her career, Shivani worked as a Business Development Executive and Program Manager at Sify Technologies Limited, where she demonstrated her ability to identify and capitalize on new market opportunities, as well as effectively manage complex projects and initiatives.

Academic Background
Shivani holds a Bachelor's degree in Business Administration from the University of Delhi, where she graduated with distinction.

Areas of Expertise

• Strategic account management

• Key client relationship development

• Business development and partnership expansion

• Data analysis and performance optimization

• Cross-functional collaboration and team leadership

Professional Impact
During her tenure as Zonal Business Head at Zomato, Shivani led her team to achieve a 25% year-over-year increase in revenue and a 15% improvement in client satisfaction scores. She also spearheaded the successful launch of a new service offering that resulted in a 10% increase in market share within the first six months.

Conclusion
Shivani Chaudhary is a driven and accomplished Strategic Account Manager with a proven track record of delivering exceptional results for her clients. Her extensive industry knowledge, strong leadership skills, and data-driven approach make her a valuable asset to the organizations she serves. Shivani is committed to continually expanding her expertise and driving innovative solutions that contribute to the long-term success of her clients and the industry as a whole.