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Shomita Bhattacharya

Professional Summary



Professional Overview


Shomita Bhattacharya is an experienced business analyst and product manager with a strong track record of driving innovation and delivering business impact. As the AVP of Business Analysis and Product Management for the GEN AI Center at AIG, she is responsible for shaping the strategic direction and execution of cutting-edge artificial intelligence solutions within the insurance industry.

Experience Summary



Current Role


As the AVP of Business Analysis and Product Management for the GEN AI Center at AIG, Shomita is responsible for leading a team of analysts and product managers in the development and deployment of transformative AI-powered products and services. In this role, she has spearheaded the implementation of advanced natural language processing and computer vision models, resulting in significant improvements in underwriting accuracy, claims processing efficiency, and customer experience. Shomita's expertise in agile methodologies and her ability to bridge the gap between technical and business stakeholders have been instrumental in driving the center's success.

Career Progression


Prior to her current role, Shomita held various leadership positions in the financial services and technology industries. As a Project Manager and Scrum Master at AIG, she successfully led cross-functional teams in the delivery of large-scale digital transformation initiatives. As a Senior Business Analyst at TIAA, she played a pivotal role in the optimization of core business processes, driving operational efficiencies and enhancing customer satisfaction. Earlier in her career, Shomita served as a Senior QA Lead at Cognizant and a Program Analyst at Accenture, where she demonstrated her expertise in quality assurance, process improvement, and strategic consulting.

Academic Background


Shomita holds a Bachelor of Technology degree in Computer Science from the Indian Institute of Technology Madras, where she graduated with distinction. She has also completed executive education programs in Digital Transformation and Artificial Intelligence from leading institutions, further honing her technical and strategic capabilities.

Areas of Expertise


  • Business analysis and requirements gathering

  • Product management and agile methodologies

  • Artificial intelligence and machine learning

  • Financial services and insurance industry

  • Process optimization and operational excellence

  • Stakeholder management and cross-functional collaboration


Professional Impact


Throughout her career, Shomita has consistently delivered measurable business impact through her strategic insights, analytical rigor, and innovative problem-solving. Her contributions have been recognized by her industry peers, and she has been invited to speak at various industry events and conferences on the transformative potential of AI in the insurance sector.

Conclusion


Shomita Bhattacharya is a highly skilled and versatile business professional with a proven track record of driving innovation and delivering tangible business results. Her deep expertise in business analysis, product management, and artificial intelligence, combined with her strong leadership and collaborative skills, make her a valuable asset in the insurance industry and beyond.