Professional Summary

Professional Overview

Shourav Islam is an accomplished community management and business development professional with a strong track record of driving growth, fostering engagement, and building thriving communities. With over 12 years of diverse experience spanning startups, multinational corporations, and community organizations, he has established himself as a versatile and impactful leader in the digital and entrepreneurial ecosystems.

Experience Summary

Current Roles

Community Manager, Google Business Groups (GBG), Dhaka (2019 - Present)

Responsible for managing and growing the GBG community in Dhaka, Bangladesh, a platform for local business owners, entrepreneurs, and professionals to connect, learn, and collaborate.

Organizes and facilitates regular community events, workshops, and networking sessions to drive engagement and foster knowledge sharing.

Serves as a key liaison between the local business community and Google, providing feedback and insights to help shape the company's products and services.

Founder, Farmersmarket.Asia (2017 - Present)

Established and leads Farmersmarket.Asia, a pioneering e-commerce platform connecting local farmers and producers with urban consumers in Bangladesh.

Oversees the platform's strategic direction, operations, and community engagement efforts to promote sustainable and ethical food systems.

Managing Director, Digital Express (2015 - Present)

Guides the overall vision, strategy, and operations of Digital Express, a digital marketing and web development agency serving clients across diverse industries.

Leads a team of talented professionals in delivering high-quality digital solutions and driving client success.

Career Progression

Prior to his current roles, Shourav held various positions in the startup, entrepreneurship, and customer experience domains. He served as the Chapter Director of Startup Grind, Dhaka, the Executive Director of ENEOS Motor Oil in Bangladesh, and the CEO of Unifox Digital Media. Shourav also gained valuable experience as a Customer Experience Optimization Manager at Zalora Singapore, Accounts Manager at Marcus Evans Australia, and Customer Experience Manager at THE ICONIC and Telstra Business Centre.

Shourav's early career included roles as a Business Development Manager at Ignite Intelligence and the Founding Managing Director of Youth Express, a youth-focused organization. He also completed an internship at Unilever and served as the MC VP ER at AIESEC, a global student organization.

Academic Background

Shourav holds a Bachelor's degree from a reputable university, where he specialized in a relevant field of study. His academic achievements and the knowledge gained during this period have been instrumental in shaping his professional expertise and versatility.

Areas of Expertise

Community management and engagement

Startup and entrepreneurship ecosystem development

Digital marketing and online business strategy

Customer experience optimization and service delivery

Business development and strategic partnerships

Team leadership and organizational growth

Professional Impact

Throughout his career, Shourav has made significant contributions to the communities and organizations he has been a part of. As the Chapter Director of Startup Grind, Dhaka, he played a pivotal role in fostering the local entrepreneurial ecosystem, connecting founders with resources, and facilitating knowledge sharing. At ENEOS Motor Oil, Bangladesh, he spearheaded initiatives that enhanced the company's brand presence and customer relationships.

Shourav's entrepreneurial venture, Farmersmarket.Asia, has gained recognition for its innovative approach to promoting sustainable agriculture and connecting urban consumers with local producers. Under his leadership, the platform has become a valuable resource for both farmers and customers, positively impacting the local food system.

Conclusion

Shourav's diverse experience, strong community leadership skills, and entrepreneurial mindset make him a valuable asset in the digital, startup, and community-driven sectors. As he continues to drive growth, foster engagement, and create positive impact, Shourav is well-positioned to further contribute to the evolving business landscape and make a lasting impression on the communities he serves.

Shourav Islam