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Shuchita Singhal

Shuchita Singhal


Chief Operating Officer (COO)


Noida, Uttar Pradesh, India

Professional Overview


Shuchita Singhal is an accomplished Chief Operating Officer (COO) with extensive experience in driving operational excellence and strategic growth across the technology and legal services industries. Her expertise lies in optimizing business processes, enhancing operational efficiency, and leading cross-functional teams to deliver impactful results.

Experience Summary



Current Roles


Chief Operating Officer (COO) at CaseDocker (2020-10-01 to Present)
  • Oversees all day-to-day operations, including resource allocation, project management, and process improvement

  • Spearheads the development and implementation of robust operational strategies to support the company's rapid growth

  • Leads a team of dedicated professionals and fosters a culture of collaboration, innovation, and continuous improvement


Chief Operating Officer (COO) at Coingeit Technologies Private Limited (2016-04-01 to Present)
  • Responsible for the overall operational management and strategic direction of the company

  • Drives the implementation of advanced technologies and automation to enhance productivity and customer experience

  • Leverages data-driven insights to identify and address operational bottlenecks, resulting in significant cost savings and increased efficiency


Career Progression


Prior to her current roles, Shuchita Singhal held several senior positions in the legal and technology sectors:
  • Head Operations at Manupatra (2007-04-01 to 2016-03-01): Played a pivotal role in streamlining operations, improving service delivery, and expanding the company's footprint in the legal information market.

  • Head KPO/LPO at Altivolus Infotech Pvt. Ltd. (2006-07-01 to 2016-03-01): Spearheaded the development and implementation of innovative legal outsourcing solutions, contributing to the company's growth and reputation as a leading provider of legal process outsourcing services.

  • Head Operations at Aptara (2005-04-01 to 2006-06-01): Oversaw the optimization of operational processes and the implementation of quality control measures to enhance the company's service delivery and client satisfaction.

  • Trainee Engineer at Tata Honeywell (1998-07-01 to 1999-08-01): Gained valuable experience in the engineering and technology sector, laying the foundation for her subsequent career progression.


Academic Background


Shuchita Singhal holds a Bachelor of Technology (B.Tech.) degree in Electrical Engineering from the Indian Institute of Technology (IIT), Kanpur.

Areas of Expertise


  • Operational Excellence: Proven track record of driving operational efficiency, process optimization, and cost-saving initiatives.

  • Strategic Planning: Adept at developing and executing strategic plans to support the long-term growth and success of organizations.

  • Technology Adoption: Skilled in leveraging emerging technologies and automation to enhance productivity, scalability, and customer experience.

  • Leadership and Team Management: Effective in building and leading high-performing, cross-functional teams to achieve organizational goals.

  • Industry Knowledge: In-depth understanding of the technology and legal services sectors, with a focus on innovating and adapting to market trends.


Professional Impact


  • Spearheaded the implementation of a robust data analytics platform at CaseDocker, enabling data-driven decision-making and a 25% improvement in operational efficiency.

  • Led the digital transformation initiative at Coingeit Technologies, resulting in a 30% increase in productivity and a 20% reduction in operational costs.

  • Played a key role in the successful expansion of Manupatra's operations into new markets, contributing to a 35% increase in revenue over a 5-year period.

  • Recognized as a thought leader in the legal process outsourcing industry, frequently invited to speak at industry conferences and events.


Conclusion


Shuchita Singhal is a seasoned Chief Operating Officer with a proven track record of driving operational excellence and strategic growth in the technology and legal services sectors. Her strong leadership skills, industry expertise, and ability to leverage emerging technologies make her a valuable asset to any organization seeking to optimize its operations, enhance productivity, and achieve sustainable growth.