Professional Overview

Shujeetha Chandrasegran is a seasoned professional currently serving as a Senior Operational Excellence Coordinator at American Express in Kuala Lumpur, Malaysia. Her key expertise areas include operational excellence, business relationship consulting, and subject matter expertise, with a focus on the financial services industry.

Experience Summary

Current Role

As a Senior Operational Excellence Coordinator, Shujeetha is responsible for driving operational excellence initiatives, improving process efficiency, and enhancing customer experience. Her current position involves collaborating with cross-functional teams to identify areas of improvement and implement process enhancements. Although specific achievements are not available, her role is crucial in driving business growth and improving overall operational effectiveness.

Career Progression

Shujeetha's career progression at American Express is marked by notable previous roles, including Business Relationship Consultant, Senior Subject Matter Expert, Real Time Analyst, and Customer Care Professional. Her career trajectory demonstrates growth and advancement, with key responsibilities expanding to include business relationship management, subject matter expertise, and analytical roles. Prior to American Express, she worked as an Accounts Assistant at ETA STAR ENGINEERING & CONTRACTING WLL.

Academic Background

Shujeetha has completed her Association of Chartered Certified Accountants in Accounting from Sunway University.

Areas of Expertise

Her areas of expertise include:

• Industry-specific skills: financial services, operational excellence, and business relationship management

• Technical competencies: accounting, data analysis, and process improvement

• Leadership and management capabilities: team collaboration, stakeholder management, and change management

Professional Impact

Although specific notable projects or initiatives are not available, Shujeetha's contributions to American Express have likely driven business growth, improved operational efficiency, and enhanced customer experience.

Conclusion

Shujeetha Chandrasegran's professional trajectory is marked by growth, advancement, and a strong focus on operational excellence. Currently, she is focused on driving business growth and improving operational effectiveness in her role as a Senior Operational Excellence Coordinator. Her value proposition lies in her ability to collaborate with cross-functional teams, drive process enhancements, and enhance customer experience, making her a valuable asset to American Express.