Professional Overview

Simonetta Ferrari is a dedicated professional currently serving as International Customer Service at Cesped S.p.A. and Rhenus Logistics, based in Verona, Veneto, Italy. Her key expertise areas include customer service, logistics, and language teaching, with a strong focus on the international customer service industry.

Experience Summary

Current Role

Simonetta Ferrari is currently working as International Customer Service at Cesped S.p.A. and Rhenus Logistics, a position she has held since February 2017. Her key responsibilities include providing top-notch customer service to international clients, ensuring timely and effective communication, and resolving customer complaints in a professional manner. Although specific achievements are not available, her long-term commitment to her current role demonstrates her dedication and expertise in the field.

Career Progression

Prior to her current role, Simonetta worked as Responsabile operazioni logistica at coop. Verona from May 2016 to January 2017, where she was responsible for managing logistics operations. Earlier in her career, she worked as an au pair at AU PAIR EXCLUSIVE from August 2015 to February 2016, and as an English teacher at scuola dell’infanzia from September 2009 to June 2015. Her career trajectory showcases her ability to adapt to different roles and industries, with a focus on customer-facing positions and logistics.

Areas of Expertise

Simonetta’s areas of expertise include:
International customer service
Logistics management
Language teaching
Communication and conflict resolution
Although specific technical competencies and leadership capabilities are not available, her experience in various roles suggests strong interpersonal and problem-solving skills.

Professional Impact

While specific notable projects or initiatives are not available, Simonetta’s long-term commitment to her current role and her career progression demonstrate her ability to make a positive impact in her industry.

Conclusion

Simonetta Ferrari is a dedicated and experienced professional with a strong background in international customer service, logistics, and language teaching. Her current focus on providing exceptional customer service to international clients is a testament to her commitment to her role and her industry. With her unique blend of skills and experience, Simonetta is a valuable asset to her current organization and a strong candidate for future opportunities.