Professional Summary
Sofia Perdigao is an experienced Senior Engineering Manager with a proven track record of driving innovation and leading high-performing teams. In her current role at PagerDuty, she oversees a team of engineering professionals responsible for developing and maintaining mission-critical SaaS solutions. With over 15 years of industry experience, Sofia has developed specialized expertise in SaaS engineering, software architecture, and engineering management.
Current Role
As Senior Engineering Manager at PagerDuty, Sofia is responsible for the strategic direction and day-to-day operations of her engineering team. She works closely with cross-functional stakeholders to define and execute on the company's technical roadmap, ensuring the delivery of reliable, scalable, and user-friendly products. Under her leadership, Sofia's team has consistently delivered high-quality software solutions that have contributed to PagerDuty's market growth and customer satisfaction.
Career Progression
Prior to joining PagerDuty, Sofia served as the Head of Engineering eSIM Services at Truphone, where she led the development and deployment of innovative eSIM technologies. She has also held engineering management roles at Unbabel and Viagens Abreu, S.A., where she spearheaded the implementation of CRM solutions and data engineering initiatives that drove operational efficiencies and improved business insights.
Academic Background
Sofia holds a degree in Computer Engineering from a prestigious university in Portugal. She has continuously invested in her professional development, participating in various leadership and management training programs to enhance her skills and stay at the forefront of industry best practices.
Areas of Expertise
- SaaS engineering and architecture
- Agile software development methodologies
- Engineering team leadership and management
- Cross-functional collaboration and stakeholder management
- Data engineering and business intelligence
- CRM system implementation and optimization
Professional Impact
Throughout her career, Sofia has consistently demonstrated her ability to lead and inspire high-performing engineering teams. Her contributions have resulted in the successful delivery of innovative technology solutions that have positively impacted her employers' operational efficiency, customer experience, and market competitiveness.
Conclusion
With her deep technical expertise, strong leadership skills, and proven track record of driving positive business outcomes, Sofia Perdigao is a valuable asset to any organization looking to enhance its engineering capabilities and achieve sustained growth.
