Professional Overview

Soorya Chandiramohan is a seasoned professional currently serving as a Fraud and Chargeback Operations Specialist at NatWest Group, leveraging expertise in operations, customer service, and fraud management within the banking sector.

Experience Summary

Current Role

As a Fraud and Chargeback Operations Specialist, Soorya is responsible for managing fraud and chargeback operations, analyzing trends, and implementing strategies to mitigate risks. Although specific achievements in this role are not detailed, the position underscores Soorya's adaptability and skill in navigating complex operational challenges.

Career Progression

Soorya's career trajectory includes notable previous roles such as Customer Services and Operations Analyst-Retail Banking at NatWest Group. This experience highlights a progression towards specialized roles, indicating growth and a deepening understanding of banking operations and customer service.

Academic Background

Soorya holds a B.Arch in Architecture from Rajalakshmi Engineering College, showcasing a foundation in architectural design and principles. While the direct application of this degree to current roles may not be apparent, it demonstrates analytical and design skills that can be valuable in operational analysis and problem-solving.

Areas of Expertise

Soorya's expertise spans fraud management, chargeback operations, customer service, and operational analysis, with a focus on the banking industry. Technical competencies and leadership capabilities, while not explicitly detailed, are implied through the progression of roles and responsibilities.

Professional Impact

Although specific projects or initiatives are not outlined, Soorya's involvement in fraud and chargeback operations suggests contributions to risk mitigation and operational efficiency within NatWest Group.

Conclusion

Soorya Chandiramohan's professional trajectory indicates a path of continuous learning and specialization, currently focused on fraud and chargeback operations. With a background that combines customer service, operations analysis, and a unique foundation in architecture, Soorya brings a distinct perspective to banking operations. The value proposition lies in the ability to analyze complex operational challenges and contribute to the development of strategies that enhance efficiency and reduce risk.