Souvik Rakshit

Learning and Development Manager | Kolkata, West Bengal, India

Professional Overview

Souvik Rakshit is an experienced Learning and Development Manager with a strong background in the hospitality industry. He specializes in designing and delivering comprehensive training programs to enhance employee skills and organizational performance.

Current Role

As the Learning and Development Manager at Fortune Park Hotels Ltd, Souvik is responsible for overseeing the company's training and development initiatives. He collaborates closely with department heads to identify skill gaps, develop customized training solutions, and measure the impact of learning interventions. Souvik's expertise in adult learning principles and his ability to engage diverse teams have contributed to improved employee satisfaction, productivity, and customer service outcomes.

Career Progression

Prior to his current role, Souvik has held various positions in the hospitality and training sectors. He worked as a Training Consultant, providing freelance services to clients. Souvik also served as the Learning and Quality Manager at Holiday Inn Kolkata Airport, where he was instrumental in streamlining the training and quality assurance processes. Earlier in his career, he held roles such as Assistant Manager - HR & Training and Senior Executive Human Resources & Training at Barbeque Nation Hospitality Ltd. Souvik's diverse experience has allowed him to develop a well-rounded understanding of organizational dynamics and the effective implementation of learning and development strategies.

Academic Background

Souvik holds a bachelor's degree in Hotel Management from NIMS, where he also served as an Assistant Lecturer in Hospitality. His academic background, combined with his on-the-job experience, has equipped him with a comprehensive understanding of the hospitality industry and the evolving training needs of modern organizations.

Areas of Expertise

• Instructional design and curriculum development

• Facilitation and delivery of training programs

• Performance management and coaching

• Talent development and succession planning

• Learning management system (LMS) implementation

• Hospitality operations and customer service

Professional Impact

Throughout his career, Souvik has spearheaded several impactful initiatives. At Holiday Inn Kolkata Airport, he implemented a comprehensive training program that led to a significant improvement in customer satisfaction scores. At Barbeque Nation Hospitality Ltd., Souvik played a pivotal role in establishing the organization's HR and training functions, contributing to its rapid growth and expansion.

Conclusion

Souvik Rakshit is a seasoned Learning and Development professional with a proven track record of driving organizational transformation through strategic learning and development initiatives. His deep understanding of the hospitality industry, coupled with his expertise in adult learning principles and change management, make him a valuable asset to Fortune Park Hotels Ltd. and the broader business community.