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Sriram Iyer

Sriram Iyer


Vice President of Products, San Francisco, California, United States



Professional Overview


Sriram Iyer is an accomplished product executive with over 15 years of experience driving innovation and strategic growth within the technology industry. As the Vice President of Products at Freshworks, he is responsible for leading the company's product vision, development, and go-to-market strategy, with a focus on delivering exceptional customer experiences.

Experience Summary



Current Role


As the Vice President of Products at Freshworks since 2024, Sriram is spearheading the development and implementation of cutting-edge product solutions that address the evolving needs of the company's diverse customer base. He has played a pivotal role in expanding Freshworks' product portfolio, driving customer adoption, and enhancing the overall user experience.

Career Progression


Prior to his current role, Sriram held several senior product management positions at leading technology companies. As the GM / Head of Strategy, Product & Partnerships at Adobe, he was instrumental in shaping the company's product roadmap and strategic partnerships, contributing to significant revenue growth and market share expansion.

Before that, Sriram served as a Senior Director of Product Management at Salesforce, where he led cross-functional teams in developing and launching innovative cloud-based solutions. During his tenure, he played a key role in driving the company's product strategy, contributing to its rise as a global leader in customer relationship management (CRM) software.

Academic Background


Sriram holds a Bachelor of Technology degree in Computer Science from the Indian Institute of Technology Madras, one of the most prestigious universities in India. His strong technical foundation and understanding of cutting-edge technologies have been instrumental in his success in the product management field.

Areas of Expertise


  • Product strategy and roadmap development

  • User experience design and optimization

  • Cross-functional team leadership and collaboration

  • Go-to-market strategy and product launches

  • Cloud-based software and SaaS solutions

  • Customer relationship management (CRM) and enterprise software


Professional Impact


Throughout his career, Sriram has demonstrated a proven track record of driving product innovation and revenue growth. At Freshworks, he has spearheaded the development of groundbreaking products that have disrupted the market and solidified the company's position as a leading provider of cloud-based customer engagement solutions.

Sriram's deep industry expertise, entrepreneurial mindset, and collaborative leadership style have earned him a reputation as a visionary product executive. He continues to be an active investor and advisor, sharing his insights and mentoring the next generation of product leaders.

Conclusion


With his extensive experience, technical expertise, and strategic vision, Sriram Iyer is well-positioned to drive Freshworks' continued success as the Vice President of Products. His dedication to customer-centric innovation and his ability to build high-performing teams make him a valuable asset in the technology industry.