Stacy Rindy
Director of Patient Financial Services
Professional Overview
Stacy Rindy is an experienced healthcare finance professional serving as the Director of Patient Financial Services at Parallon. In this role, she oversees the strategic management and operational excellence of the organization's patient billing, collections, and revenue cycle functions. Rindy is a proven leader with a strong track record of driving process improvements and enhancing financial outcomes for healthcare providers.
Experience Summary
Current Role
As Director of Patient Financial Services at Parallon, Rindy is responsible for leading a team of financial specialists to ensure effective revenue cycle management and optimal cash flow for client healthcare organizations. Her key achievements include:
- Developed and implemented new billing workflows that increased first-pass resolution rates by 12% year-over-year
- Spearheaded the rollout of an automated collections platform, resulting in a 17% reduction in outstanding accounts receivable
- Collaborated cross-functionally to streamline the prior authorization process, cutting average turnaround time by 30%
Career Progression
Prior to joining Parallon, Rindy held various patient financial services roles of increasing responsibility, including Manager of Revenue Cycle and Patient Accounts Supervisor at leading regional healthcare systems. Throughout her career, she has consistently delivered measurable improvements in revenue, efficiency, and customer satisfaction.
Academic Background
Rindy holds a Bachelor of Science in Accounting from the University of Minnesota. She is also a certified Healthcare Financial Management Association (HFMA) specialist, with advanced training in revenue cycle management best practices.
Areas of Expertise
- Healthcare revenue cycle management
- Patient billing and collections optimization
- Financial reporting and data analysis
- Operational efficiency and process improvement
- Cross-functional collaboration and team leadership
Professional Impact
Rindy is recognized as a subject matter expert in the field of patient financial services, frequently speaking at industry events and contributing to healthcare finance publications. She is actively involved with the HFMA, where she serves on the regional chapter's revenue cycle committee.
Conclusion
With over 15 years of experience in the healthcare finance sector, Stacy Rindy is a versatile and results-driven leader who consistently delivers measurable improvements in revenue cycle management and financial performance for healthcare providers. Her passion for innovation and commitment to operational excellence make her a valuable asset to the Parallon team and the clients they serve.
