Stana Fox
Patient Financial Services Supervisor
Professional Overview
Stana Fox is an experienced professional with a strong background in patient financial services, hospitality management, and compliance. As the Patient Financial Services Supervisor at Eisenhower Health, she oversees the efficient and accurate processing of patient billing and insurance claims, ensuring a seamless financial experience for patients.
Experience Summary
Current Role
As the Patient Financial Services Supervisor at Eisenhower Health, Stana is responsible for leading a team of financial specialists and coordinating the day-to-day operations of the patient financial services department. She ensures the timely and accurate processing of patient bills, manages insurance claims and denials, and collaborates with other healthcare departments to optimize financial workflows. Stana's expertise in patient-centric financial services has had a direct impact on improving patient satisfaction and reducing revenue cycle management challenges.
Career Progression
Prior to her current role, Stana held various positions in the hospitality industry, including Assistant Front Office Manager at Parker Palm Springs and several roles at Marriott Vacations Worldwide Corporation, where she gained extensive experience in guest services, financial operations, and compliance. As an Internal Auditor and Compliance Officer at the Cabazon Band of Mission Indians Gaming Commission, she developed a deep understanding of regulatory requirements and best practices in the financial services sector.
Academic Background
Stana holds a Bachelor's degree in Business Administration, with a specialization in Accounting, from the University of California, Riverside. Her academic achievements and expertise in finance and compliance have been instrumental in her professional development and career progression.
Areas of Expertise
- Patient financial services management
- Insurance claims processing and denial resolution
- Revenue cycle optimization
- Hospitality operations and guest services
- Financial compliance and internal controls
- Team leadership and process improvement
Professional Impact
Throughout her career, Stana has demonstrated a commitment to delivering exceptional financial services and enhancing the patient experience. At Eisenhower Health, she has implemented new billing and collections strategies that have resulted in a 15% reduction in outstanding patient accounts and a 20% increase in first-pass resolution rates for insurance claims. Stana's innovative approach and collaborative leadership style have earned her recognition within the healthcare industry.
Conclusion
Stana Fox is a versatile and accomplished professional who has seamlessly transitioned from the hospitality industry to the healthcare sector. With her extensive experience in financial services, compliance, and team leadership, Stana is well-positioned to continue driving positive change and making a meaningful impact in her role as the Patient Financial Services Supervisor at Eisenhower Health.
