Stephanie Chiu

Growth Ops Professional | Seattle, WA

Professional Overview

Stephanie Chiu is an experienced growth operations professional with a proven track record of driving business growth and optimization across various industries. Her versatile skill set and strategic mindset have enabled her to make significant contributions to the success of fast-paced, high-growth organizations.

Experience Summary

Current Role

As the Growth Ops at Outgo, Stephanie is responsible for overseeing the company's growth initiatives, developing and implementing effective strategies to drive user acquisition, engagement, and retention. Leveraging her expertise in data analysis, process optimization, and cross-functional collaboration, she plays a crucial role in shaping Outgo's growth trajectory and delivering measurable results.

Career Progression

Prior to her current role, Stephanie held several leadership positions at Loftium, where she made substantial contributions to the company's growth and operational efficiency. As the Head of Growth Operations, she spearheaded the development and implementation of data-driven strategies that resulted in a 25% increase in customer conversion rates. Her previous experience as a Senior Manager in Sales Strategy and Operations and a Customer Operations Manager further solidified her ability to navigate complex business challenges and drive impactful change.

Stephanie's career journey also includes roles at SAP Concur and SAP, where she honed her skills in global customer success strategy, talent acquisition, and financial analysis. Her diverse background and cross-functional expertise have equipped her with a well-rounded perspective on business operations and a deep understanding of the factors that contribute to sustainable growth.

Academic Background

Stephanie holds a Bachelor's degree in Business Administration from the University of Washington, Michael G. Foster School of Business, where she specialized in Finance. Her academic achievements and strong analytical skills have been instrumental in her professional development and ability to make data-driven decisions.

Areas of Expertise

• Growth strategy and optimization

• Data-driven decision making

• Process improvement and automation

• Cross-functional collaboration and stakeholder management

• Customer acquisition, engagement, and retention

• Sales operations and performance management

Professional Impact

Stephanie's contributions have had a significant impact on the organizations she has worked for. At Loftium, her strategic initiatives resulted in a 20% increase in customer retention and a 15% improvement in operational efficiency. Additionally, her ability to identify and implement innovative solutions has earned her recognition as a high-potential leader within the industry.

Conclusion

With her comprehensive experience, strategic mindset, and a passion for driving sustainable growth, Stephanie Chiu is poised to continue making a notable impact in the growth operations field. Her versatile skill set and ability to thrive in fast-paced, dynamic environments make her a valuable asset to any organization seeking to achieve its ambitious growth objectives.