Stephanie Dorton

Chief Operating Officer | Columbia, South Carolina, United States

Professional Overview

Stephanie Dorton is an experienced and versatile business leader with a proven track record of driving operational excellence and fostering growth. As the Chief Operating Officer and Founder of Manifest & Company LLC, and the Chief Operating Officer, Chief Fulfillment Specialist, and Director of Customer Relations at Phenom Elite, Stephanie leverages her expertise in operations, customer relations, and strategic planning to propel organizations towards success.

Experience Summary

Current Roles

Chief Operating Officer, Manifest & Company LLC (2023-Present)

Responsible for overseeing all day-to-day operations, including strategic planning, resource allocation, and process optimization

Spearheading the development and implementation of innovative business strategies to drive sustainable growth

Fostering a culture of collaboration, accountability, and continuous improvement

Chief Operating Officer, Phenom Elite (2022-Present)

Accountable for the overall operational efficiency and performance of the organization

Implementing robust systems and processes to enhance customer experiences and drive operational excellence

Collaborating with cross-functional teams to identify and address challenges, optimize workflows, and drive continuous improvement

Chief Fulfillment Specialist, Phenom Elite (2021-Present)

Oversees the fulfillment and logistics operations, ensuring the timely and accurate delivery of products and services

Develops and implements streamlined processes to improve supply chain efficiency and customer satisfaction

Director of Customer Relations, Phenom Elite (2020-Present)

Responsible for managing and enhancing the organization's customer experience

Serves as the primary point of contact for clients, addressing their needs and concerns with professionalism and empathy

Previous Roles

Sponsorship & Community Outreach, PALMETTO PREPARATORY ACADEMY INC (2020-2022)

Cultivated and maintained strategic partnerships with local businesses and organizations

Spearheaded community engagement initiatives to foster positive brand visibility and community impact

Facilities & Events, Arcadia University Athletics (2017-2018)

Coordinated the planning and execution of various athletic events and facility management

Academic Background

Stephanie holds a Bachelor's degree in Business Administration from Arcadia University, where she developed a strong foundation in core business principles and operational management.

Areas of Expertise

Operations Management

Strategic Planning and Implementation

Customer Relations and Engagement

Logistics and Supply Chain Optimization

Cross-Functional Collaboration and Team Leadership

Professional Impact

Instrumental in driving operational efficiencies and enhancing customer experiences at Phenom Elite, leading to increased client satisfaction and retention

Spearheaded the development and launch of Manifest & Company LLC, a new venture focused on providing comprehensive business solutions

Actively engaged in community outreach and sponsorship initiatives, strengthening brand visibility and fostering meaningful community partnerships

Conclusion

With her extensive experience, strategic mindset, and commitment to operational excellence, Stephanie Dorton is poised to continue driving transformative change and propelling organizations towards sustained success. Her versatile skill set and unwavering dedication make her a valuable asset in any leadership role.