SG

Stephanie Gillenkirk

Professional Overview

Stephanie Gillenkirk is a seasoned business owner with a strong background in the gaming industry. As the owner of Pittroe Business Services, she leverages her extensive experience in table game operations and customer service to drive the success of her consulting firm.

Experience Summary

Current Role
Stephanie Gillenkirk is the Business Owner of Pittroe Business Services, a consulting firm she founded in 2021. In this role, she provides strategic guidance and operational support to businesses in the gaming and hospitality sectors. Stephanie's deep understanding of table game management, staff training, and customer relations has enabled her to deliver impactful solutions that improve efficiency and enhance the overall guest experience for her clients.

Career Progression
Prior to starting her own business, Stephanie held various roles at Rivers Casino Pittsburgh, one of the region's premier gaming destinations. She began as a Table Games Dealer in 2010, eventually progressing to the position of Table Game Supervisor in 2015. In this supervisory role, Stephanie was responsible for overseeing the daily operations of table game activities, ensuring adherence to regulatory requirements, and managing a team of dealers. Her ability to effectively train and motivate staff, as well as her keen eye for detail, contributed to her success in this position.

Academic Background
Stephanie holds a Bachelor of Science degree in Business Administration from the University of Pittsburgh, where she graduated with honors.

Areas of Expertise
  • Table game operations and management

  • Customer service and guest relations

  • Staff training and development

  • Regulatory compliance in the gaming industry

  • Business consulting and strategic planning


Professional Impact
Throughout her career, Stephanie has made significant contributions to the success of the gaming establishments she has worked with. As a Table Games Supervisor, she implemented streamlined processes that improved table game efficiency, leading to increased revenues and customer satisfaction. Since founding Pittroe Business Services, Stephanie has successfully guided several clients in optimizing their table game operations, resulting in measurable improvements in productivity and profitability.

Conclusion
Stephanie Gillenkirk's extensive experience in the gaming industry, combined with her entrepreneurial spirit and business acumen, makes her a valuable asset to organizations seeking to enhance their table game operations and overall customer experience. As the owner of Pittroe Business Services, she is dedicated to empowering her clients to achieve their goals and stay ahead of industry trends.