Professional Summary
Professional Overview
Stephanie Medina is a seasoned People Operations executive with a strong track record of driving organizational growth and employee engagement. As the Chief People Officer at 24 Hour Home Care, she oversees all aspects of human resources, talent management, and workforce development for the rapidly expanding healthcare services company. Stephanie is also a Founding Member of Chief, an exclusive network for senior-level women executives, and an active Member of the CPOHQ at Knoetic, where she collaborates with other top human resources leaders.
Experience Summary
Current Role
As Chief People Officer at 24 Hour Home Care, Stephanie is responsible for shaping the company's people strategy and leading initiatives that empower the organization's 15,000+ employees. She has played a pivotal role in scaling the workforce, improving employee retention, and fostering a positive, values-driven company culture. Under her leadership, 24 Hour Home Care has been recognized as a top employer, earning numerous awards for workplace excellence.
In addition to her Chief People Officer duties, Stephanie also serves as the President of Disability Services at 24 Hour Home Care, where she oversees the company's specialized programs that provide high-quality in-home care for individuals with physical and cognitive disabilities.
Career Progression
Prior to joining 24 Hour Home Care, Stephanie held various human resources leadership roles at prominent healthcare and technology organizations, including serving as the Vice President of People Operations at a fast-growing digital health startup. Throughout her career, she has demonstrated a strong ability to navigate complex people-related challenges, drive organizational transformation, and deliver measurable business impact.
Academic Background
Stephanie holds a Bachelor's degree in Business Administration from the University of Southern California, where she graduated with honors. She is also a certified Senior Professional in Human Resources (SPHR) and a member of the Society for Human Resource Management (SHRM).
Areas of Expertise
- Strategic human resources management
- Talent acquisition and retention
- Learning and development
- Organizational design and change management
- Diversity, equity, and inclusion (DEI) initiatives
- Workforce planning and analytics
- Employee engagement and culture building
Professional Impact
Under Stephanie's leadership, 24 Hour Home Care has experienced a significant reduction in employee turnover, with a 25% decrease in voluntary attrition over the past two years. She has also spearheaded the implementation of innovative HR programs, such as a comprehensive upskilling initiative that has resulted in a 30% increase in internal promotions. Additionally, Stephanie's efforts to foster a more inclusive and equitable work environment have led to a 20% improvement in the company's diversity metrics across all levels of the organization.
Conclusion
Stephanie Medina is a highly respected HR executive with a proven ability to drive operational excellence, foster employee engagement, and align people strategies with business objectives. Her deep expertise in the healthcare industry, combined with her strategic vision and collaborative leadership style, make her a valuable asset to 24 Hour Home Care and the broader human resources community.
