Professional Overview

Stephanie Pangan is a seasoned hospitality professional currently serving as an Assistant Operations Manager at Hilton Hotels & Resorts in Qatar. Her key expertise areas include operations management, team supervision, and customer service, with a primary focus on the hospitality industry.

Experience Summary

Current Role

As Assistant Operations Manager at Hilton Hotels & Resorts, Stephanie is responsible for overseeing daily operations, managing teams, and ensuring exceptional customer experiences. Her achievements in this role include maintaining high standards of service quality and contributing to the overall success of the hotel.

Career Progression

Stephanie's career progression is marked by notable roles at Wild Wadi Waterpark, where she started as a Lifeguard in 2011 and advanced to Supervisor and Lifeguard Instructor positions. Her career trajectory demonstrates growth, dedication, and a commitment to excellence in the hospitality and leisure industry.

Academic Background

Stephanie holds a College Degree in Bachelor of Science in Nursing from Dee Hwa Liong College Foundation, gained between 2002 and 2006.

Areas of Expertise

Stephanie's areas of expertise include operations management, team leadership, customer service, and safety instruction. Her technical competencies and leadership capabilities have been refined through her experience in managing teams and ensuring operational efficiency.

Professional Impact

While specific projects or initiatives are not detailed, Stephanie's contributions to her current and previous roles have undoubtedly positively impacted the hospitality industry through her dedication to service quality and team management.

Conclusion

Stephanie Pangan's professional trajectory is characterized by a steady ascent through the hospitality industry, with a current focus on operations management at Hilton Hotels & Resorts. Her value proposition lies in her ability to lead teams, manage operations, and deliver high-quality customer experiences, making her a valuable asset to any organization in the hospitality sector.