Professional Role and Responsibilities
Stephen Boulden holds the position of Account Manager and Web Developer at Twelve/Three Marketing, Inc., a computer software and marketing solutions provider based in Buffalo, New York. His role encompasses a wide range of technical and client-facing responsibilities, including:
- Leading the full redesign of the company website, developing and implementing an entirely new and modern look and feel.
- Creating and managing blog posts for news and events, enhancing the company's online content strategy and engagement.
- Providing setup and training for SEO techniques, thereby increasing organic traffic through search engine optimization.
- Offering independent end-to-end expert support for CRM systems, including system administration and server configuration.
- Delivering sales and web classes, conducting on-site training sessions, and supporting e-marketing initiatives.
- Certified as a Google AdWords and Google Analytics consultant, which supports his digital marketing and paid advertising expertise.
- Designing hundreds of custom email marketing promotions and newsletter templates targeted at local businesses.
- Act! CRM certified consultant, providing specialized knowledge in this prominent CRM tool.
Stephen has a long-standing background in software and internet technologies, with professional experience dating back to 1993, indicating deep industry knowledge and technical proficiency.
Company Overview: Twelve/Three Marketing, Inc.
Twelve/Three Marketing, Inc. is a Buffalo-based computer software company specializing in CRM development and marketing automation solutions. The company has over 30 years of experience working with business CRM platforms such as Zoho, Act!, and Goldmine. It positions itself as an expert provider of Zoho consulting, custom development, and analytics services.
- Address: 4043 Maple Rd Ste 204, Buffalo, New York 14203, USA
- Phone: (716) 837-5727
- Website: [https://twelvethree.com](https://twelvethree.com)
- Company Rating: 5 stars (based on limited available review data)
The firm offers a broad portfolio encompassing CRM system configuration, server and system administration, digital marketing tools, and integration services, which align with Stephen Boulden’s responsibilities.
Skills and Certifications
- Google Certified Partner (AdWords and Analytics)
- Act! Certified Consultant
- Extensive experience with SEO, email marketing, CRM systems, and website development
- Proficient in key web technologies including JavaScript, HTML, and likely other supporting languages consistent with website development and CRM integrations.
Location and Education
- Located in Buffalo, New York
- Education achieved at University at Buffalo
- Holds a longstanding professional presence in the Buffalo region
Insights for Strategic Engagement
Stephen’s blend of digital marketing and technical expertise, particularly his involvement in SEO, email marketing templates, Google certifications, and CRM system management, indicate a professional well-versed in both client relationship management and technical execution. His role requires not only technical capabilities but also significant client interaction through training, classes, and account management.
Twelve/Three Marketing’s specialization in CRM platforms such as Zoho and Act! is critical to note, especially given the increasing demand for integrated customer relationship technologies within SMB and local business markets.
Stephen’s experience with providing technical support and training onsite suggests a consultative approach to client service, emphasizing education and empowerment of business users. His position managing digital marketing content and campaigns may make him attuned to opportunities that enhance customer engagement, lead generation, and measurable marketing ROI.
In sum, Stephen Boulden represents a technically adept and client-focused individual within a proven and experienced firm specializing in CRM systems and digital marketing solutions for local and small to medium-sized businesses. His technical certifications and long industry tenure position him as an influential contact for technology-driven marketing solutions and CRM implementation discussions.
