Professional Summary
Professional Overview
Stephen Husic is an experienced technology leader with a strong background in enterprise business solutions and customer-focused systems. As the Assistant Chief Technology Officer for Customer & Business Systems at the Pennsylvania Turnpike Commission, he oversees the development, implementation, and optimization of mission-critical systems that serve the needs of the organization and its customers.
Experience Summary
Current Role
In his current role as Assistant CTO, Stephen is responsible for leading a team of skilled IT professionals in the design, deployment, and ongoing management of the Turnpike's customer-facing applications and business support platforms. He plays a pivotal part in aligning technology initiatives with organizational goals, ensuring seamless integration and strategic alignment across the enterprise.
Career Progression
Prior to his current position, Stephen served as the Director of Enterprise Business Solutions at the Pennsylvania Turnpike Commission for over 25 years. In this role, he spearheaded the implementation of numerous large-scale, enterprise-wide technology projects, including the deployment of a comprehensive customer relationship management (CRM) system and the modernization of the organization's financial management and human resources platforms. Throughout his career, Stephen has demonstrated a strong aptitude for identifying and delivering innovative solutions that drive operational efficiency and enhance the customer experience.
Academic Background
Stephen holds a Bachelor of Science degree in Computer Science from the Pennsylvania State University, where he graduated with Distinction.
Areas of Expertise
- Enterprise-level technology strategy and implementation
- Customer-centric system design and optimization
- Business process automation and optimization
- Cross-functional collaboration and team leadership
- Project management and change management
Professional Impact
Under Stephen's leadership, the Pennsylvania Turnpike Commission has experienced significant improvements in customer satisfaction, operational efficiency, and data-driven decision-making. He has played a key role in the successful rollout of several mission-critical systems, including a state-of-the-art toll collection platform and a real-time traffic monitoring and incident response system. Moreover, Stephen's contributions have been recognized through multiple industry awards and accolades, cementing his reputation as a respected technology leader within the transportation sector.
Conclusion
With over two decades of experience in the public sector, Stephen Husic is a seasoned technology executive committed to driving innovation and delivering exceptional customer experiences. In his current role as Assistant CTO, he continues to leverage his extensive expertise to guide the Pennsylvania Turnpike Commission's digital transformation and position the organization for continued success in the years to come.
