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Stephen Neville

CEO

Professional Summary



Stephen Neville serves as the Chief Executive Officer (CEO) of BugHerd, a Melbourne-based company specializing in bug tracking software. With over two decades of marketing and technology leadership, Stephen brings a wealth of experience from various high-profile roles in the industry. His leadership style and strategic vision have been key in driving BugHerd's impressive record growth year-on-year since 2018.

Career Background



Current Role: CEO of BugHerd


Stephen Neville has been instrumental in revitalizing BugHerd since he stepped into the CEO role in 2018. Under his guidance, the company has:
  • Achieved consistent growth, both in terms of team expansion and user base.

  • Expanded its product offerings, including advanced bug tracking tools and enhanced customer feedback systems.


Previous Roles:


  • Founder and Leader at CommonCode: Before joining BugHerd, Stephen founded CommonCode, a leading application development agency. This role honed his skills in digital strategy, mobile strategy, digital innovation, and online acquisition.

  • Advertising Executive: Stephen's comprehensive background in marketing includes serving as an Advertising Executive, where he worked with some of Australia's largest brands.


Educational Background:


Stephen Neville holds a degree, obtained between 2001-2004, enhancing his robust set of skills in digital and mobile strategy.

BugHerd Overview



Founding and Development


BugHerd was co-founded by Alan Downie and Matt Milosavljevic in 2010 and officially launched its SaaS product in 2011. The company has made significant strides in the bug tracking space by:
  • Securing $500K in seed funding in 2012.

  • Raising an additional $1M in series-A funding in 2014.

  • Innovating with products such as Stack (Task Management) and Brief (Client Management).


Despite initial challenges and potential setbacks that included significant layoffs and the brink of being sold, BugHerd managed to rebound. Stephen Neville, alongside Alan Downie, played a pivotal role in the company's turnaround, ensuring a steady growth trajectory.

Current Status


BugHerd continues to serve a global user base, offering robust solutions for web-development agencies, marketing agencies, and in-house teams. The tool's ease of use and comprehensive feedback systems remain its key selling points.

Leadership Approach


Stephen is known for his inclusive leadership style, often crediting BugHerd's success to the team's resilience and the product's ability to meet customer needs effectively. His humorous take on company culture resonates within the team, reinforcing a motivated and collaborative workplace environment.

Remarkable Achievements


  • Revitalization of BugHerd post-2018, driving user and team growth.

  • Strategic Product Development that responded to direct user needs and market demands.

  • Securing substantial funding and navigating the company through industry challenges.


Notable Quotes


Stephen Neville: “The reason we are still here today is that at the beginning phase of the business BugHerd created something that solved a customer problem.”

Contact Information





Stephen Neville's leadership continues to shape BugHerd as a pivotal tool in the digital agency space, demonstrating his adeptness in steering companies through both growth and adversity.