Steve Borges
Co-founder, Biglight
London, England, United Kingdom
Professional Overview
Steve Borges is the Co-founder of Biglight, a leading digital marketing and e-commerce agency based in London. With over 25 years of experience in the consumer electronics and retail industries, he brings a wealth of expertise in driving business growth through strategic advertising, customer experience, and digital transformation initiatives.
Experience Summary
Current Role
As Co-founder of Biglight, Steve is responsible for setting the strategic direction of the agency and overseeing the delivery of innovative digital solutions for clients. Under his leadership, Biglight has established a strong reputation for delivering measurable results and driving significant revenue growth for its customers.
Career Progression
Prior to co-founding Biglight, Steve held several senior leadership roles at Dixons Stores Group and Philips Consumer Electronics. As Director of Advertising and Direct Businesses at Dixons Stores Group, he spearheaded the company's digital transformation, implementing cutting-edge e-commerce and omnichannel strategies that led to a 25% increase in online sales. As Commercial Director at Dixons, he was instrumental in streamlining operations and improving customer experience, resulting in a 15% increase in customer satisfaction scores.
Earlier in his career, Steve served as Director of Customer Care at Philips Consumer Electronics, where he developed and implemented award-winning customer service programs that earned the company numerous industry accolades.
Academic Background
Steve holds a Bachelor of Arts degree in Business Administration from the University of Oxford, where he graduated with distinction.
Areas of Expertise
- Digital marketing and e-commerce strategy
- Omnichannel customer experience design
- Operational efficiency and cost optimization
- Leadership and team building
- Strategic planning and execution
Professional Impact
Under Steve's guidance, Biglight has become a trusted partner for numerous leading brands, helping them navigate the rapidly evolving digital landscape. The agency's work has been recognized with multiple industry awards, including the prestigious Digiday Award for Best E-commerce Campaign.
Conclusion
With his extensive experience, strategic vision, and proven track record of delivering measurable results, Steve Borges is a respected thought leader in the digital marketing and e-commerce industry. As Co-founder of Biglight, he continues to drive innovation and guide his clients to success in an increasingly competitive and dynamic marketplace.
