Steve Edgerton, Chief Technology Officer

Professional Overview

Steve Edgerton is an accomplished Chief Technology Officer with extensive expertise in driving technological innovation and transformation within the travel and logistics industries. With a strong background in software development, cloud architecture, and IT management, he has a proven track record of optimizing business processes, improving operational efficiency, and enhancing customer experiences through the strategic deployment of cutting-edge technology solutions.

Experience Summary

Current Roles

Chief Technology Officer, Travel Solutions International USA (TSI USA) (2005-Present)

Oversees the development, implementation, and maintenance of innovative technology platforms that power TSI USA's suite of travel management and logistics services

Spearheads the company's digital transformation initiatives, leveraging cloud-based solutions, data analytics, and automation to drive operational excellence and enhance customer satisfaction

Leads a team of talented IT professionals, providing strategic direction and technical guidance to ensure the seamless integration of technology across the organization

Collaborates closely with business stakeholders to identify and address evolving technology needs, aligning IT strategy with overarching business objectives

Chief Technology Officer, CarryOn LLC (2011-Present)

Responsible for the overall technology vision and roadmap for CarryOn, a leading provider of innovative luggage and travel accessories

Oversees the development and deployment of the company's e-commerce platform, mobile applications, and IoT-enabled product features

Drives the implementation of data-driven decision-making processes, leveraging business intelligence and predictive analytics to optimize product development, supply chain, and customer experience

Fosters a culture of innovation, encouraging the exploration of emerging technologies to enhance the company's competitive advantage

Career Progression

Prior to his current roles, Steve held various technology leadership positions within the travel and logistics industry, including:

Senior Software Engineer, TravelPro Solutions (2002-2005)

IT Manager, GlobeHopper Transportation (2000-2002)

Software Developer, Waypoint Travel (1997-2000)

Throughout his career, Steve has demonstrated a strong ability to translate complex technical concepts into business-driven solutions, contributing to the success and growth of the organizations he has served.

Academic Background

Steve holds a Bachelor of Science in Computer Science from the University of Texas at Austin, where he graduated with honors. He has also completed several industry-recognized certifications in cloud computing, agile project management, and IT service management.

Areas of Expertise

Software development and architecture

Cloud computing and infrastructure management

Data analytics and business intelligence

IT service management and process optimization

Digital transformation and change management

Cross-functional collaboration and stakeholder management

Professional Impact

Under Steve's leadership, TSI USA has achieved significant improvements in operational efficiency, customer satisfaction, and overall competitiveness within the travel management industry. Some of his key accomplishments include:

Oversaw the successful migration of the company's core systems to a cloud-based infrastructure, resulting in a 25% reduction in IT maintenance costs and a 15% increase in system uptime

Spearheaded the development and launch of a cutting-edge mobile app that empowered customers to manage their travel bookings and itineraries on-the-go, leading to a 20% increase in customer engagement and a 12% boost in loyalty program enrollment

Implemented a comprehensive data analytics platform that enabled the company to make more informed, data-driven decisions, leading to a 18% improvement in operational efficiency and a 22% increase in revenue from targeted marketing campaigns

Conclusion

With his extensive experience, technical expertise, and strategic vision, Steve Edgerton is a transformative leader who has consistently driven innovation and operational excellence within the travel and logistics industries. As he continues to guide the technology roadmap and digital transformation initiatives at TSI USA and CarryOn, Steve remains committed to leveraging the power of technology to create exceptional customer experiences, optimize business processes, and position his organizations for long-term success.