Steve Holden
Chief Executive Officer, ITSO Ltd
Role and Responsibilities:
As the Chief Executive Officer of ITSO Ltd, Steve Holden is primarily responsible for managing the corporate direction and strategy of the organisation. His role focuses on enhancing the company's resilience by strengthening the team, improving technology, and supporting processes. Steve has been instrumental in spearheading the development of an updated ITSO Specification, keeping the company aligned with connected-cities technologies.
Career Progression:
Steve Holden was appointed CEO of ITSO Ltd in December 2020, succeeding Steve Wakeland. Before his promotion, Steve served as the General Manager of ITSO starting from April 2019. In this role, he led the organisational change programme, which was critical for ITSO's transition and alignment with modern technological advancements.
Professional Background:
- Former General Manager, ITSO Ltd (April 2019 – December 2020)
- Led the company's organisational change programme.
- Shifted the focus towards developing the ITSO Specification upgrade.
- Technical Consulting Manager, Retail Global Business Unit at Oracle
- Consulted clients on designing and implementing enterprise retail solutions and integrating payment services.
- Accumulated over 18 years of experience as a senior technical manager.
Technical Expertise:
Steve brings extensive experience in the payment sector, having worked as an active developer and architect on numerous high-profile projects. His technical prowess lies in project management, enterprise solutions design, and system integration, making him a key asset in ITSO’s technological transformation initiatives.
Recent Appearances and Contributions:
- Transport Ticketing Global 2023:
- Participated as a speaker, demonstrating his expertise in project management and mobile ticketing solutions.
- NFC Forum Open Forum Stage, 2022:
- Discussed public transit developments in the UK, showcasing his thought leadership in mobile ticketing technologies.
ITSO Ltd Overview
Company Focus:
ITSO Ltd specialises in providing mobile ticketing solutions for various transport authorities. The organisation aims to modernise ticketing systems by enabling contactless payments and mobile ticketing solutions, thus helping public transport networks transition to more connected and user-friendly systems.
Recent Projects and Achievements:
- Tyne and Wear Metro Contactless Payment Implementation (2020):
- Enabled passengers to use smartphone applications for travel payments, eliminating the need for physical travel cards.
Board Members:
- Gordon Hanning: Non-Executive Director with 38 years of experience in public transport and smart ticketing.
- Alistair Smith: Non-Executive Director & Chairman of Yotra Ltd, with a history in delivering substantial ITSO schemes across UK transport sectors.
- Christian McMahon: Non-Executive Director and tech innovator, known for leading companies through major transformations and tech innovations.
- Catherine Waller: An expert in multi-sector, omni-channel marketing, and former lead developer of Tesco’s loyalty scheme.
Location:
ITSO Ltd is based in Milton Keynes, England, United Kingdom with its main office at Studio A1, 302 Witan Gate West, Milton Keynes, MK9 1EJ.
This report succinctly encapsulates Steve Holden’s professional journey, his contributions to ITSO Ltd, and the company’s strategic direction within the smart ticketing and public transport ecosystem.
