Steven Klohn
Chief Information Officer
Professional Overview
Steven Klohn is an accomplished Chief Information Officer with over two decades of experience driving digital transformation and technological innovation across various industries. As the CIO of Dave & Buster's Inc., he is responsible for leading the company's information technology strategy, overseeing enterprise-wide technology initiatives, and ensuring the seamless integration of systems and solutions to support the organization's growth and operational efficiency.
Experience Summary
Current Role
As the Chief Information Officer at Dave & Buster's Inc., Steven Klohn is responsible for aligning the company's technology roadmap with its business objectives. He oversees the implementation of cutting-edge technologies, including cloud-based solutions, data analytics platforms, and customer-facing digital experiences, to enhance operational efficiency, improve customer engagement, and drive revenue growth. Under his leadership, the IT department has played a crucial role in the successful execution of several high-profile initiatives, contributing to the company's market competitiveness and industry reputation.
Career Progression
Prior to his current role, Steven held various CIO and senior IT leadership positions at reputable organizations, including Main Event Entertainment, Brinker International, and RealPage, Inc. Throughout his career, he has demonstrated a strong track record of aligning technology strategies with business goals, optimizing IT infrastructure, and implementing innovative solutions to drive operational excellence and enhance customer experiences. His extensive experience in the entertainment, hospitality, and real estate technology sectors has equipped him with a deep understanding of industry-specific challenges and the ability to develop tailored technology solutions.
Academic Background
Steven holds a Bachelor of Science degree in Computer Science from the University of Texas at Arlington, where he graduated with distinction. He has also completed various executive leadership and technology management programs to maintain his expertise in emerging industry trends and best practices.
Areas of Expertise
- IT strategy and digital transformation
- Enterprise-wide technology implementation and integration
- Cloud computing and infrastructure optimization
- Data analytics and business intelligence
- Customer-centric technology solutions
- Cybersecurity and risk management
- Talent development and team leadership
Professional Impact
Under Steven's leadership, the IT department at Dave & Buster's has successfully delivered several high-impact initiatives, including the implementation of a cloud-based enterprise resource planning (ERP) system, the development of a data-driven customer loyalty program, and the enhancement of the company's online ordering and payment platform. These projects have contributed to improved operational efficiency, increased customer engagement, and a strengthened competitive position within the entertainment industry.
Conclusion
With his extensive experience, strategic vision, and proven track record of success, Steven Klohn is a highly respected CIO who is committed to driving digital innovation and technological advancements to support the growth and success of Dave & Buster's Inc. He continues to be a valuable asset to the organization, leveraging his expertise to navigate complex industry challenges and position the company for long-term sustainable growth.
