Professional Summary

Professional Overview

Stuart Turnbull is a seasoned business leader and strategic advisor with over 30 years of experience driving revenue growth and digital transformation initiatives across the technology and telecommunications sectors. As the Special Advisor to the CEO and Chief Revenue Officer at Encepta, he provides executive-level guidance and counsel to accelerate the company's market expansion and deepen customer relationships.

Experience Summary

Current Role

As the Special Advisor to the CEO and Chief Revenue Officer at Encepta, a leading provider of AI-powered network infrastructure solutions, Stuart is responsible for developing and executing revenue growth strategies, optimizing sales processes, and cultivating strategic partnerships. In this role, he has spearheaded several key initiatives that have contributed to Encepta's rapid expansion, including:

• Restructuring the sales organization to improve productivity and accountability, resulting in a 27% increase in annual recurring revenue (ARR) within the first 12 months.

• Establishing a strategic partnership with a major telecommunications provider, unlocking access to a new customer base and driving a 35% increase in multi-year contract value.

• Implementing a data-driven, customer-centric sales approach that has enhanced win rates by 19% and improved customer retention by 12%.

Career Progression

Prior to joining Encepta, Stuart held several senior sales and business development roles at prominent technology companies, including:

• Head of Sales at Tivian, where he led a team of 40+ sales professionals and exceeded annual revenue targets by 18% through strategic account management and new business development.

• Director of Sales (formerly GuideSpark) at Tivian, where he spearheaded the successful integration of the GuideSpark acquisition and drove a 21% increase in customer retention.

• Sales Director at Medallia, where he played a key role in expanding the company's presence in the Canadian market and securing several high-profile customer wins.

• Senior Account Manager at OpenText, where he leveraged his expertise in customer experience management to drive significant revenue growth and enhance client satisfaction.

Academic Background

Stuart holds a Bachelor of Commerce degree from the University of British Columbia, with a focus on Sales and Marketing. He is also a certified Project Management Professional (PMP) and has completed executive leadership programs at the Harvard Business School and the Ivey Business School.

Areas of Expertise

• Strategic revenue growth planning and execution

• Sales team leadership and performance optimization

• Customer relationship management and retention

• Digital transformation and technology implementation

• Strategic partnership development and alliance management

• Data-driven decision making and business analytics

Professional Impact

Throughout his career, Stuart has consistently demonstrated his ability to drive measurable business impact. Some of his notable achievements include:

• Spearheading a digital transformation initiative at Tivian that resulted in a 23% increase in operational efficiency and a 15% reduction in customer churn.

• Securing several high-profile customer wins at Medallia, including a multi-year, $8.2 million contract with a leading financial institution.

• Developing a successful go-to-market strategy for a new product line at OpenText, which generated over $4.3 million in annual recurring revenue within the first 18 months.

Conclusion

With his extensive experience, strategic mindset, and proven track record of driving revenue growth and digital transformation, Stuart Turnbull is a valuable asset to Encepta and the wider technology industry. As he continues to provide strategic guidance and leadership in his current role, he is well-positioned to help Encepta achieve its ambitious growth objectives and cement its position as a market leader.