Sulen Tamayo

Patient Financial Service Representative

Professional Overview

Sulen Tamayo is a dedicated Patient Financial Service Representative with a proven track record of providing excellent customer service and financial support in the healthcare industry. With expertise in dental administration and e-commerce fulfillment, Sulen brings a diverse skill set to her current role at Baptist Health.

Experience Summary

Current Role

As a Patient Financial Service Representative at Baptist Health, Sulen is responsible for managing patient accounts, processing payments, and guiding patients through the financial aspects of their healthcare experience. She leverages her strong communication skills and attention to detail to ensure accurate billing and efficient revenue cycle management for the organization.

Career Progression

Prior to her current role, Sulen served as a Dental Receptionist at Towncare Dental, where she honed her customer service and administrative skills within the dental industry. Before that, she gained valuable experience as a Fulfillment Associate at Amazon, where she developed a keen eye for detail and the ability to work efficiently in a fast-paced environment.

Academic Background

Sulen holds a high school diploma, providing a solid educational foundation for her career in the healthcare and customer service sectors.

Areas of Expertise

• Patient account management

• Medical billing and coding

• Revenue cycle optimization

• Effective communication with patients and healthcare providers

• Attention to detail and data accuracy

• Adaptability in fast-paced environments

Professional Impact

Through her dedicated service at Baptist Health, Sulen has contributed to the organization's success in maintaining accurate patient financial records and providing exceptional customer service to individuals navigating the healthcare system. Her ability to efficiently resolve billing inquiries and guide patients through the financial aspects of their care has positively impacted patient satisfaction and the overall financial health of the organization.

Conclusion

With her diverse experience, strong customer service orientation, and a commitment to excellence, Sulen Tamayo is poised to continue making a meaningful impact in the healthcare industry as a Patient Financial Service Representative at Baptist Health.