Professional Overview
Sumeet Dehran is an accomplished Operations Manager with a strong background in managing complex operations and leading high-performing teams. Currently based in Chandigarh, India, Sumeet excels in driving process improvements, enhancing operational efficiency, and fostering a culture of excellence. His key expertise areas include operational management, process optimization, and team leadership, with a focus on the IT and BPO industries.
Experience Summary
Current Role
Sumeet Dehran is currently serving as an Operations Manager at Concentrix, a position he has held since October 2022. In this role, he oversees daily operations, develops strategic plans to achieve business objectives, and collaborates with cross-functional teams to drive growth and improvement. Although specific achievements in this current role are not detailed, his experience and skill set position him for significant contributions to Concentrix's operational success.
Career Progression
Sumeet's career is marked by progressive growth and significant contributions in various roles. Notably, he served as a Process Manager at eClerx from 2015 to 2022, where he managed processes, implemented improvements, and ensured compliance with industry standards. Prior to this, he was a Sr. Team Lead at Tata Business Support Services Limited (Serwizsol) from 2010 to 2015 and a Team Lead at Tech Mahindra from 2006 to 2010. These roles have equipped him with a deep understanding of operational dynamics and team management.
Academic Background
Sumeet holds a BSc. in Economics from D.A.V. College Amritsar, which he completed from 2002 to 2005. This educational foundation has provided him with a solid understanding of economic principles and analytical skills.
Areas of Expertise
Sumeet's expertise spans several key areas, including:
- Industry-specific skills: Operations management, process optimization, and team leadership within the IT and BPO sectors.
- Technical competencies: Although specific technical skills are not detailed, his experience suggests proficiency in operational management tools and technologies.
- Leadership and management capabilities: Proven ability to lead teams, manage operations, and drive strategic initiatives.
Professional Impact
While specific notable projects or initiatives are not mentioned, Sumeet's career progression and roles suggest significant contributions to operational efficiency, team performance, and business growth in his previous and current organizations.
Conclusion
Sumeet Dehran's professional trajectory is characterized by steady growth, a strong work ethic, and a commitment to operational excellence. Currently focused on his role as Operations Manager at Concentrix, he continues to leverage his skills and experience to drive success. His value proposition lies in his ability to manage complex operations, lead effective teams, and contribute to business growth through process improvements and strategic planning.
